Customer Ratings & Reviews

Likes: Very spacious. It’s about the same dimensions as my old fridge but is far more efficient with space. The crisper drawer is very useful, and the placement of the ice (small cube and large) is actually really well thought out in the freezer drawer. I much prefer scooping ice than using an ice dispenser. The family hub is a bit gimmicky but my wife use it to leave notes, drawings, and record messages to eachother which is kind of cool and nostalgic of the old days. The fridge also looks very sleek and matches our decor very well. Dislikes: the internal camera that syncs to the smart things app is kind of useless. It doesnt cover the entire fridge and can only see a handful of things in front. It would be nice to be able to see the entire inside to check on whats needed via the app at the grocery store. The family hub also should allow open access to apps via the play store.

I recently purchased this Samsung refrigerator for my first home, and I couldn't be happier with my decision! The design is sleek and modern, fitting perfectly into my kitchen decor. The storage space is generous, allowing me to organize all my groceries with ease. I love the beverage station, having the pitcher is TOP TIER. I don't have to stand at the fridge for 5 minutes to fill my water bottle. The two types of ice CHEF's KISS! As a self-admitted ice chewer this was non-negotiable...I had to have a fridge with ice size options. After looking at the LG fridge which offered 4 types, the price point of the matte black steel option was almost double that of the Samsung fridge with smart hub, two ice types, and beverage station. Get this fridge, it's a no brainer.

Great modern refrigerator goes well with our modern looking kitchen. I like the feature when it needs filter change notifies you and with a click of a button you can order the filter. I also like the sleek door for the filter drinking water dispenser. I would’ve liked if the freezer had compartments Overall great product

THE MOST BEAUTIFUL APPLIANCE I HAVE EVER OWNED. The installation took less than 30 minutes. The ice makers are extremely quiet. I gave it 24 hours before adding items. The glass (of course) isn't fingerprint resistant. But the Bespoke panels which are black stainless steel have not held on to a single smudge. So far everything seems to be really user friendly. I just have to familiarize myself with the SmartThings app. SO FAR I am extremely satisfied. Will post updates as time goes on.

nice product arrived without any problems.I recommend this product a nice and stylish product lots of storage options

I am really excited about my purchase. It’s very modern look and a lot of technology involved. You can least en music and watch YouTube while you are cooking in the kitchen. It’s comfortable lay out inside.

Great a cute refrigerator super spacious, the colors that they have amazing , awesome technicians very helpful

It is an excellent appliance. Great space, looks so nice and it fits pretty well in a small apartments with the enough space into it.

This is a very Nice refrigerator. Lots of storage and great design.

This is a great product. Beautiful desing and a lot pf space

It adds such a great ambiance to the space. My little one loves the art and craft capabilities of the fridge.

Wow, incredible technology and design, this Samsung refrigerator will bring you into the 21st century and beyond...

Great fridge. Clean lots of space. I love the design and sleek looking

How's this for irony, I'm one of those people who bought a samsung fridge with the ice maker issues years ago and vowed never to buy another samsung fridge. And here I am, with a new house and a new samsung fridge. So why did I do it? Honestly, the biggest reason was that every brand out there now "sucks" at something and they all break and so why not just get the one with the features you like best and an extended warranty and just hope for the best. But also, because I was told by some reliable sources that Samsung fixed their issue with the ice maker and also this ice maker is in the freezer where it belongs. Also, to be fair, my old fridge really was great other than that one little issue and the Bespoke line is supposed to be better quality then any other samsung fridge so I figured I'll give them one more shot. So far it has not proven to be a bad decision. There's a lot to like about the fridge, it's sleek, it's shiny, it has a tablet built into the panel. There's also a few quirks though that we are trying to get used to. Mainly the shelves in the door don't really allow for too much storage. This hasn't been a deal breaker for us because we just move things to the main part of the fridge, but it is a little annoying that things like ketchup bottles don't quite fit in the door if you also want room for milk. Another issue we've noticed is the "see inside" part of the fridge really isn't much more than a gimmick. It's cool sure, but if you're at the grocery store and you want to know what's in the fridge, unless you put it front and center, you won't be able to see it anyway. I checked once to see if we had an item, I couldn't see it on the camera so I bought it only to find out we DID have that item, it was just off to the side. So don't expect to see everything in the fridge. Right along that same idea is the item list issue. It's a cool idea, and I'm sure Samsung will eventually tweak it to work better, but for now, listing all the items in the fridge with an expiration date only SOUNDS cool but doesn't actually work great. The biggest issue is we have something "expire" and the fridge warns us, awesome; but then I can't easily tap something to say that the item is no longer in the fridge. For example, we had pasta sauce in the fridge. The expiration date we added to the item came up and the fridge popped up a notification telling us it was expired but it was no longer in the fridge, we used it up. I looked for a quick button to "delete item" but there was none. I had to go into the item list, find the item, and then delete it from there. But hey, that's all mostly software and perks issues, the things the fridge does right are the things you want most out of a fridge. It keeps food cold, it makes ice without a dam, and it's smart enough to play music or show you photos, leave notes to the family, etc. We love having the white board available to quickly leave notes or messages and easily add to anyone's note. The same goes for the sticky notes. If you take the time to customize your settings and home pages you can really have a useful tablet controller for your smartthings controlled home as well. I like having my scenes easily accessible and check on cameras at a glance. Another feature we've been enjoying a lot is the beverage center. The auto fill pitcher has been working great for us so far and we tend to use that more than the water dispenser because our pressure is a little low so the dispenser goes slower. We haven't done any infusion water yet but I plan to try that soon. It's also nice to have quick grab snacks above the beverage center without having to open the entire door. The ice is perfect and having two options is nice. Again, so far we haven't had any issues with the ice maker but it's only been a few months. The 3rd drawer is perfect for beverages and snacks as well. We keep a couple go to fruits and snacks and some cans of pop in there as well as using it as a cheese drawer due to the amount of cheese we use. Since we have no kids and it's just the two of us, the cabinet depth was a better choice and we have not had any issues with running out of room. We aren't the type of people that load up on a ton of grocery to be fair, but we do have more than average and have not had any issues with finding room for things. When the fridge is more full, the "view inside" cameras are not really useful though. We've learned to put important things front and center so the cameras can see them and we can keep track of them. Overall we have been really happy with the Bespoke Fridge so far and hope that it continues to work well. I'll do my best to update this review good or bad after a year and see how it's coming along then. But for now, we're enjoying it and happy with our purchase.

Samsung Bespoke refrigerator is a sleek and customizable appliance, allowing you to choose the size and configuration that fits your needs. Its modern design, ample storage, and smart features make it a top choice for those looking to elevate their kitchen.

The Samsung BESPOKE 4-Door French Door Refrigerator is stylish, smart, and practical. The matte black steel finish gives it a modern look, and the customizable panels add a personal touch. Inside, it offers 23 cu. ft. of flexible storage, including a convertible FlexZone drawer. The Family Hub touchscreen is a standout feature—great for checking what's inside, managing calendars, streaming music, and more. It cools efficiently and runs quietly. With Wi-Fi connectivity and SmartThings integration, it brings real convenience to your kitchen. Pros: Sleek design, smart features, flexible storage. Cons: Premium price, tech may require a learning curve. Verdict: A great choice if you want a high-tech, visually striking refrigerator that’s also highly functional.

This Fridge is going to be beautiful, once I get my other 2 panels. When I ordered it said white glass. I assumed the whole thing, as that is what the picture shows. It only comes with the while glass hub. I called support and after she researched and read the reviews she informed me I need to purchase the other 3 separate. Fine... another $300, but they need to make it clear that you need to add panels. Otherwise, it is a very cool fridge, works fine (as of now), the technology piece is cool and the delivery guys were great.

Best modern looking fridge. What I love is you can see the inside of the fridge with your cellphone that is helpful if you are at work or away from home and thinking if what you want to buy at the grocery store. You can control the temp remotely as well using ur phone. The screen adds aesthetic and functionality. If the door was left open, it will send alarm and will beep off as well. It has very good ice maker. Water filter is awesome and we don't have issues with the potability. What I like here is it has middle part storage for medium cooling.. so the fridge part at the bottom is not opened everytime you open it up for daily necessities. It is definitely an eye catcher with visitors.

Excellent quality. High tech. User friendly. Amazing product. I like the clean fancy looks and all the options it has. The TV is really cool

So nice works great I love that. You can see everything that is in it and I love the touchscreen face on the door of the refrigerator. It is such a sleek modern look and fits perfectly in our kitchen.