Customer Ratings & Reviews
- Model:
- RF23BB8900ACAA
- SKU:
- 6493507
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
My husband told me that…YOLO…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I have a love hate relationship with the customize-slide-a-shelf… needs an option to lock it because sometimes it slides to half a shelf when Im trying to put heavy/ semi-heavy items in the fridge. So if I have a bottle of corked wine… the half shelf is the only place it will fit but at the same time I will loose a WHOLE shelf for a bottle of corked wine if I store it. So Samsung has definitely pushed me to drink haha. No more glasses for me…. just take the bottle to the head haha. I like the idea the inventor is trying to pull off… not much room sometimes and creativity is a challenge. A pot of gumbo would be a no but a Tupperware container of gumbo… will work maybe depending on your size. Plenty of space for drinks. Limit of space for fruits and veggies. Unable to fit two heads of cabbage in crisper… but slice it and it works. Thanksgiving meal prep, definitely a challenge. I really had to change my way of thinking about the fridge because I like it and also the restocking fee was a no go for me. Family hub is a super nice feature…without it and I would have bit my lip and paid the restocking fee. Now that I have it… do i think the price is worth it. I do not. Do I feel fancy? I think I do. Overall, I am happy I purchased it. I would like it much better if it was $1k cheaper... But YOLO, get yourself a good set of knives ( so you can slice your veggies and some fancy Tupperware to go with your fancy fridge (because pots don’t go in the fridge right) and live your best life!
No, I would not recommend this to a friendUndelivered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge . But be careful bec if you want a different color for the panel . You will ended up paying so much extras for the color you want and it will be add up to the final price . Definitely not a cheap fridge . Ended up cancelling the order bec the fridge not available for about 3 months from the time i orders it . They keep on rescheduling but fridge still not available until Dec .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
-John
Miss leading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this refrigerator please remember to also purchase the panels separately. Now what bothers me the most is that this refrigerator cost almost $3000 and you still have to purchase panels which is also another $300 that’s fine if it was advertised the right way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tara.
Thank you for bringing this to our attention. I see you have some concerns with the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
I verified that the fridge does not come with panels and needs to be purchased separately.
You can contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for any feedback regarding the retailer page for the fridge.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729883
Have a great day.
^Charles