Customer Ratings & Reviews
- Model:
- RF23BB8900AWAA
- SKU:
- 6493530
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Samsung Bespoke Family Hub Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been waiting and anticipating our refrigerator for 2 1/2 months. So excited to finally have it delivered!
I would recommend this to a friendHoped for better customer follow up and service, I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We finally received the parts for the refrigerator, but the panel we had an issue with the entire time getting it delivered is too big. I'm a little disappointed that we paid this much for a product upfront only to receive mediocre service at best with very little follow up, and it wasn't right at the end anyways. I'm going to just take care of the panel myself. I ended up going three extra months without a fridge because of this fiasco.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Anticipating Refrigerator Arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our store consultant was easy to work with and our purchase experience was pleasant. We have a 2 month delivery date so now we’re waiting. Tick Tock
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate your interest in our product, specifically the Samsung - 23 cu. ft Bespoke Counter Depth 4-Door French Door Refrigerator with Family Hub™ - Charcoal. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144647896
Have a great day.
Melardo
DONT BUY THIS ITEM UNLESS YOU HAVE MONTHS TO WAIT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give a review, but i have no idea how this unit performs yet, since i purchased this 1 month ago i have yet to hear from Samsung about the exterior panels that were promised at purchase. Honestly getting pretty upset off with a refirdgerator sitting in the garage waiting to be installed with no confirmation on when panels will arrive...
No, I would not recommend this to a friendPoor Delivery Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never was delivered because they kept saying not available. It was an open box I bought from the floor. After a month, I cancelled it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel