Customer Ratings & Reviews
- Model:
- RF24BB6200QL/AA
- SKU:
- 6493495
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the BESPOKE refrigerator for its sleek design, convenient water dispenser, and overall excellent performance. Many appreciate its amazing capacity and perfect size, while also noting its quiet operation and desirable features. Some customers have expressed concerns regarding freezer space, fingerprint visibility, and the upkeep of the stainless steel finish.
This summary was generated by AI based on customer reviews.
Samsung Bespoke Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Fridge, very quite and love two kinds of ice it makes
I would recommend this to a friendNice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and working great. Love the water pitcher!
I would recommend this to a friendnew refrigerator from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy! Thanks Best Buy! Refrigerator amazing.
I would recommend this to a friendNew Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Frig, sleek, spacious, love the water carafe
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. It delivered pretty quick. Really satisfied
I would recommend this to a friendRefidgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and fits perfectly in my space provided.
I would recommend this to a friendSamsung French Door Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was smooth and refrigerator is beautiful.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it .........................................
I would recommend this to a friendCold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great…………………………………………………………….,,,,……,,,,,,,,,,,,,,,,,
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! It matches the other appliances. Love the ice cubes you can make.
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven'r got refrigerator yet. due 8/18. looking forward to using all the features.
I would recommend this to a friendShould have got extend warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge started leaking water underneath the crisper drawer exactly 2 days after warranty expired. Expected better quality from Samsung and $2000 fridge . Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JenniferR, we understand your frustration if there is a leak underneath the crisper drawer. Allow us to help.
Here is a guide to help you if there is a leak underneath the crisper drawer. Please click on the embedded word.
Water leaks in a Samsung refrigerato
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151611107) to help our team pull up your information.
Have a great day.
^Camille
Love this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with built in water pitcher. Love the ice size option in the treys also. Great product.
I would recommend this to a friend- Pros mentioned:Design
Absolutely love!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge it has a sleek look and its one of the most modern refrigerators out there!
I would recommend this to a friend Nice, but too small for us.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space for us as we tend to have a lot of food in both the fridge and the freezer. Miss having door handles also. The stainless steel also has to be constantly cleaned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to provide the best experience possible with your fridge, Danny!
This video will guide you on how to properly stock your foods in your refrigerator:
https://www.youtube.com/watch?v=pN8js9mZrXI
Here are some additional resources to help you organize your fridge:
https://www.samsung.com/us/support/answer/ANS00084845/
https://www.samsung.com/us/support/answer/ANS00063107/
Here is a quick video to guide you on how to keep your fridge clean:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145215337) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Wrong Dimensions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is fine so far, but I need to complain about the dimensions. It says in the spec that the overall height of the fridge is 70". In actuality, it is 70 3/16" so be aware. The extra 3/16" required me to cut the cabinet doors above the fridge by 3/16" for the fridge to fit under our cabinet. Best Buy refused to offer any reimbursement to have this done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanT, we understand how you feel about the fridge dimensions. Let's get the information you need.
The height of the fridge would be 70 inches.
Please check this link to the official product page of the refrigerator for more details.
Bespoke 3-Door French Door Refrigerator (24 cu. ft.) with AutoFill Water Pitcher in Stainless Steel
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-autofill-water-pitcher-in-stainless-steel-rf24bb6200qlaa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146703710) to help our team pull up your information.
Have a great day.
^Camille
Samsung makes better phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged the large one for counter depth and both had issues with water dispenser . The 60 dollar filter does not make the water taste any better than tap water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lnub,
We appreciate your review of your overall experience with the water dispenser of your Samsung refrigerator, and we'll be glad to look into this for you.
Water from the dispenser is warm or tastes bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144988058) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Three door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overal so far so good. Smaller then i expected, but a full size would have stuck out .
I would recommend this to a friendWe love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fantastic! We love it. It got cold super fast and we love the pitcher you can infuse water with and the two different ice shapes. Bigger than we thought it was going to be too. More than enough space for our family of three. Love the smart things feature and the ability to control and check temperature and ice machine. I am only giving it three stars because we bought it open box and the condition was considered “excellent” and there’s a huge dent in the freezer door that we know we didn’t cause. Luckily we want the white panels so we are requesting the free extra ones Samsung provides you so the dent won’t be there for long but unfortunate that Best Buy thinks excellent condition includes a dent the size of a golf ball. Also, fingerprints are very noticeable in the stainless steel so I recommend one of the color panels instead.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Refrigerator from Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth the price we paid for it. Samsung is very difficult to deal with. I suggest if you purchase this refrigerator, purchase Geek Squad coverages largerest package. This is the second Samsung product we have purchased and it will be the last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnH,
We'd love to hear about your refrigerator experience to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145997876 to help our team pull up your information when you message us.
Have a great day.
^Aloe