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Customer Ratings & Reviews

$2,519.99

Customer reviews

Rating 4.5 out of 5 stars with 454 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE refrigerator's sleek design, convenient beverage center, and overall performance in the kitchen. Many appreciate the dual ice maker and ample storage capacity. While the refrigerator is praised for its quiet operation, some users have noted that fingerprints can be easily left on the surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Beverage center, Design

    Rated 4 out of 5 stars

    It's really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sometimes not easily impressed, but there is a lot to love about this fridge. I chose it for several reasons: 1) The swappable panels. I loved the idea of changing up the look if I wanted to down the road. Furthermore, should a panel get damage (see below), it can be replaced easily for a fraction of the cost of an entire refrigerator. 2) French door design is very nice to give you easy access to refrigerator, and the drawer freezer I like too. This format just works. 3) Beverage Center, I honestly could have probably lived without the beverage center, but it's a cool factor. What's better still? Even if you don't opt for the beverage center, you still get the really cool water pitcher! 4) Two Ice options - It's great to have two ice options and they're a scoop away, while keeping the front of the fridge sleek and modern. 5) Attraction design, looks really sharp in my new kitchen. The only disappointment was the Best Buy guys left the fridge a little too close to my counters, so it put a little chip and dent in one of the panels when both them and myself opened it the first few times, until I pulled it out, so that it would no longer hit. It's a lot of money to have a ding in your fridge, but thankfully I can replace the panel for $130, since it's the bespoke with interchangeable panels. I also felt this was the best value of the bespoke models. You don't really need the model with the flex drawer (unless you have a specific use case), and the 4 door flex model is nice, but starts to get expensive. In person, this model is just as beautiful, so I felt it was a great option. Overall, recommended fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 samsung refrigerators in 3 homes. This is my least likeable one. PRO: There is minimal noise and it looks stylish. CONS: the beverage center door must be opened from below between the actual door and the freezer. I am 5'6 and feel like I need to put alot of effort into this to postion my arm reach lower. So may be if you are 5'2? the postioning of the lever would be great. Also the upper corners that come together are not perfectly aligned and we cannot seem to get them right. This refrigerator like the other Bespokes does not close on its own-- it has to be pushed closed, so if you have a young child not trained to close the door the alarm will be constantly on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide you with a hassle-free experience while using your refrigerator, KatrinaM. Let us help you.

      If your fridge door does not close on its own, it may be due to improper leveling. Please refer to page 28 of the unit's manual for details and page 29 to adjust the door height and gap:
      https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151407250 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Beverage center, Capacity, Design

    Rated 5 out of 5 stars

    Style and Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so excited and happy with this product. Great space and aesthetically pleasing in our kitchen. We specially love the beverage center and having our favorite drinks so accessible. Fridge makes 2 types of ice, so we are loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Couldn’t ask for anything better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things I like about my new Samsung is the way it opens. They designed it without handles on the outside. It’s the perfect refrigerator for me. No fuss with finger prints. A simple wipe down will do. It has lots of nooks and crannies to place items. Easy to reach the water container without opening the whole door. 2 doors in one. The water container fills up automatically when emptied so I never have to wait. Loving the Samsung. I’m very impressed with the new upgrades and features. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Sleek and Easy Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful classic style and easy-to-see interior. I could not be happier with this purchase. I especially love the beverage center and the crisper and cheese and meat drawers. It's definitely a nice change from the old stainless steel appliances. This exterior is glass, and it wipes clean so easily. No handles makes for a sleek look and easy to open doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are fantastic and are user-friendly. Sleek adjustable design is convenient. Just be aware that since this model is counter-depth, it has a much smaller storage capacity than a standard fridge. So make sure about your grocery needs. But I highly recommend a Bespoke Model Samsung Fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    No hesitation on this fridge! Buy with confidence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek and clean look and functionality of this refrigerator is top tier. It doesn’t have the stainless steel interior as displayed on video reviews, but it is definitely a quality appliance. I’m not big on gimmicky screens that can easily look outdated over the years, so the smooth look and the hidden door that stores the water dispenser and pitcher. Grabbing ice from the freezer can take some getting used to, but it is in a convenient location and is always stocked with the proper amount of ice. Excellent purchase and I would do it again in a heartbeat. Quality Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BeSpoke French 3 door Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It is so sleek and has so many great features. Definitely worth investing into this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek stylish and most practical fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful refrigerator!! The beverage center tucked inside, but is still easily accessible. General organization of shelves creates more room, looks less cluttered than most other brands. Absolutely love the glass panel look. My kitchen is quite small, so I went with a classic white, but colors panels would very nice in bigger kitchens.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it really nice look to it and works greats I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lived with this refrigerator for a month now and I am still just as excited about it. The beverage center is helping me drink more water. The layout is perfect and I think it looks stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge and kitchen set bespoke white glass

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough spaces and very clean design. Also easy to use ice and water

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look it in my house. No handles. Just a very good clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Awesome refrigerator w 10 year compressor warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refridgerator! 10 yr compressor warranty is a rarety. For those that dont know, the compressor is first thing usually to go bad. Rarely is it worth the cost and labor to replace. You are usually better off investing in a new fridge. I ordered mine on Samsung.com under the military program. I got a 3 door charchol glass with beverage center with extended warranty, $150 rebate for old fridge, free del, free extra filter and free install for $1660. My 5 year old LG fridge ice and water quit working and one of the copper tubings to the compressor was getting a leak. 1 yr warranty. Stay away from LG. Funny, same LG fridge would have been $1600+ to replace. Instead of one ice and one water, I now have auto fill picture for fruit infuse water, nicer water glass dispenser (removable, cleanable nozzle), better tasting water (like Fugi), 2 kinds of ice that never melt in my Yetti cup and a nice beverage door. Samsung had great delivery people who knew what they were doing. I ordered the smaller fridge 27C U) (counter width)so it would for sure fit thru the door. The delivery guys said although they can remove doors, they prefer not to as a lot of time they dont work when reconnected, just fyi. Although its smaller than my prev fridge, I dont notice it. Nice gallon size jug holder on the right door, sweet beverage only door on the left. Ice cold water and ice keeps stocked. I didnt think I needed 2 kinds of ice, but here we are and I love it. Looks sleek and great, inside and out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice maker

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was drawn the the overall design of the refrigerator. With our old side by side, items were often pushed to the back and forgotten, but with the french door design it is easier to access contents of the refrigerator. I like the internal water dispenser and water pitcher, as they make is easier to get water from than from a traditional external water dispenser. I also like that the ice trays are easy to access and removable, which is an added bonus. I have had the refrigerator a month, and so far am pleased with the choice I made.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Design

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing to share my feedback on the new refrigerator I bought from your store last week. I am very happy with my purchase and I would like to highlight some of the features that impressed me the most. First of all, the refrigerator has a modern looking design that fits well with my kitchen. The stainless steel finish and the LED display give it a sleek and elegant appearance. The refrigerator also has a spacious interior that can accommodate all my groceries and leftovers. The adjustable shelves and drawers allow me to organize my food items easily and efficiently. Secondly, the refrigerator has great features that make it convenient and energy-efficient. The smart cooling system maintains the optimal temperature and humidity levels for each compartment, ensuring that my food stays fresh and tasty. The ice maker and water dispenser provide me with chilled water and ice cubes whenever I need them. The refrigerator also has a door alarm that alerts me when the door is left open for too long, preventing unnecessary energy loss. Overall, I am very satisfied with the new refrigerator and I would recommend it to anyone who is looking for a high-quality appliance. Thank you for your excellent service and support.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Design

    Rated 5 out of 5 stars

    The coolest fridge ever - beverage center? hello!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, had this fridge for a week after our longtime fridge gave out and truthfully this is the coolest fridge ever. The beverage center sold me and honestly was probably the main reason I chose this model but It is the *coolest* thing about this fridge. The filtered water readily available just makes me SO HAPPY! The fridge is gorgeous (for an appliance) fits well and has so much more space than our previous fridge. This is my first fridge with a pull out drawer freezer which takes some adjusting since it's not as organized as a side-by-side but all the features of this Fridge make up for It. the 2 types of ice! how cool. seriously phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things about it is the customizable door panel... so I can choose my favorite colour and can create any combination. Beside that refrigerator with the glass panel give it a great look. Also the beverage center is my favorite part as I can pour water straight away from faucet point or from auto refill pitcher. Also as the refrigerator don't have the door hand it seems to be blending perfectly with the surrounding furniture in the kitchen. One thing I don't like is the finger print can be easily spotted on the glass panel. But the advantage over it is that I can change the panel if I don't like it or it get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to refrigerators, Samsung has consistently been a top contender, and their latest model certainly lives up to expectations. The sleek design and innovative features make the Samsung refrigerator a standout appliance in any kitchen. First and foremost, the storage capacity of this refrigerator is impressive. With spacious shelves, adjustable bins, and ample door storage, it offers plenty of room for all your groceries, from fresh produce to leftovers and beverages. The freezer section is equally accommodating, with deep drawers and customizable dividers to keep frozen items organized and accessible. One of the most notable features of the Samsung refrigerator is its advanced cooling technology. With multiple cooling zones and precise temperature control, it ensures that food stays fresher for longer. Plus, the built-in ice maker and water dispenser add convenience to daily life, providing easy access to chilled drinks and ice cubes. In terms of design, the Samsung refrigerator excels with its modern aesthetic and thoughtful details. The stainless steel finish is not only stylish but also resistant to fingerprints, keeping the appliance looking pristine with minimal maintenance. The LED lighting inside illuminates the interior beautifully, making it easy to see everything at a glance. Overall, the Samsung refrigerator is a top-notch appliance that combines style, functionality, and technology in one impressive package. With its spacious interior, advanced cooling features, and smart connectivity, it’s a worthy investment for any household looking to upgrade their kitchen.

    I would recommend this to a friend