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Customer Ratings & Reviews

$2,519.99

Customer reviews

Rating 4.5 out of 5 stars with 454 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE refrigerator's sleek design, convenient beverage center, and overall performance in the kitchen. Many appreciate the dual ice maker and ample storage capacity. While the refrigerator is praised for its quiet operation, some users have noted that fingerprints can be easily left on the surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Beverage center, Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Slight hiccup with 1st delivery, happy with 2nd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm pretty happy with this purchase. There were some defects when this was first delivered, but a second delivery team came by a few days later and swapped it with another fridge. The second fridge arrived without similar defects and has been working well ever since. I think the aesthetic is pretty nice. After doing something in the sink or dealing with frozen packages, your hands can pick up some moisture. While the finger print resistance is decent, this moisture can still leave visible marks with right lighting/angles. But it's easy to wipe down, and it's not very noticeable from a distance. The photos I've attached both have the fingerprints, but it's not easy to see straight on. One of the shelves didn't fit quite right, but it's close enough. I've long forgotten about it until writing this review. I think there's plenty of space, though I tend to load up way more on frozen goods. I feel like more space could be utilized in the freezer, but it's not too bad. I have a separate dedicated freezer, so it's not a major concern for me. I wasn't sure how I'd like the "Beverage Center", but I found I do like the built in pitcher. Filling up water bottles is much quicker, and refills are colder than with dispensers. (that's dependent on using more than the storage capacity) I'd probably prefer a water dispenser on the outside, but I do enjoy the clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Cool refrigerator but Not stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors show every finger prints and hard to wipe clean. Less freezer area than my old smaller refrigerator. But I like other features of refrigerator and beverage center

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 1 out of 5 stars

    Deceptive advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star the refrigerator was suppose to be be finger print resistance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great to read your review, KarenH. Your exterior refrigerator may not be resistant, as the fingerprint-resistant model having a damp cloth can be helpful in wiping the prints immediately.

      For the fridge's exterior, use a stainless cleaner, polish, or soft cloth, and always wipe in the grain direction. Never use abrasive cleaning products, as this could scratch the fridge's finish. Watch these videos for complete details. Please see these links for details.

      How to clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      How to deep clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=vWp2bnE3uhQ

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145088420) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Beverage center, Design
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things about it is the customizable door panel... so I can choose my favorite colour and can create any combination. Beside that refrigerator with the glass panel give it a great look. Also the beverage center is my favorite part as I can pour water straight away from faucet point or from auto refill pitcher. Also as the refrigerator don't have the door hand it seems to be blending perfectly with the surrounding furniture in the kitchen. One thing I don't like is the finger print can be easily spotted on the glass panel. But the advantage over it is that I can change the panel if I don't like it or it get damaged.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of it. Even though it isn’t as deep I can actually fit a lot in it and it is easier to see my items. The only I don’t like is it shows fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fingerprint are easy to leave behind. Great product otherwise

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - efficient, clean, techs did a great job on the install. I wish it did not pick up fingerprints so easily but I’m going to try ceramic cleaner for that.

    I would recommend this to a friend