Customer Ratings & Reviews
- Model:
- RF24BB660012/AA
- |
- SKU:
- 6493513
Customer reviews
Rating 4.5 out of 5 stars with 449 reviews
(449 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the beverage center, ice maker, design, spaciousness, storage, and counter depth of the refrigerator. They appreciate the convenience of the beverage center, the two different ice shapes, the sleek design, the amount of storage space, and the fact that it is counter depth. However, some customers are negative about the fingerprint resistance of the stainless steel and the delay in delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful Clean looking Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Samsung bespoke Stainless Steel refrigerator! Love the clean look and has many different features to it! So far its works great!
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung bespoke fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Fits nice with kitchen cabinets. Looks like built in. Panels are great option if you want to change appliances later on.
This review is from Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! The whole experience top to bottom was great. From Guillermo at Pacific Sales to the guys installing.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Beverage center, Ice maker
Rated 5 out of 5 stars
Fear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, clean, ice machine is great, 2 options of ice, beverage center is great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great fridge with a couple of kinks.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful, with just a couple of issues. The bottom freezer drawer doesn’t always close all the way and you are not notified with a beep or in app alert. Also, the fridge itself isn’t deep. Love the drink portion and water picture. Also, love the two different types of ice. It does show fingerprints bad but you can easily wipe them down.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love this Samsung Bespoke fridge!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. We've inherited a very old refrigerator from the previous home owner and thought it was time to upgrade. This one was perfect! Great internal layout, the water tasted really fresh (really glad we got the one with the beverage center -- well worth it!), and it just made the kitchen much more appealing. Had a minor dent on delivery but TotalTech fixed it all. I love that you can replace individual panels. Awesome, Best Buy!
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend- Pros mentioned:Beverage center, Ice maker
Rated 5 out of 5 stars
Bespoke or nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge I have ever owned! The auto filling water price is awesome and you can’t beat the nugget ice maker!
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Beverage center
Rated 5 out of 5 stars
Loving my Bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my first home and so far I love it. It cools items really quickly such as sparkling water and wine. I frequently cook also noticed that my produce lasts longer in the designated storage areas within the fridge. The beverage center is an absolute convenience and the way it’s positioned in the fridge does not take up space.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Beverage center, Design
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. Love all of the features, especially the beverage center and the different types of ice!
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Beverage center
Rated 3 out of 5 stars
Loved & hated it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the auto fill pitcher and the beverage center. But they literally brought me 2 of these and they were both defective. By the 3rd replacement, I just switched brands.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .EttaS, thank you for choosing Samsung for your fridge needs. We are saddened to hear that you need to switch brands as the two fridges you received are defective. We look forward to working with you in the future.
Have a great day.
^Camille
- Pros mentioned:Ice maker
Rated 5 out of 5 stars
A "fun" refrigerator truly exists!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is my favorite ever for functionality and appearance. Easy access to the interior drink shelf. Delightful two-sizes of ice cubes. Truly a delight visually and to use. I explored for two years, and I'm glad this was my final choice.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Fridge works well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge still works well, however left side door seal gets stuck and have to mainly check it is closing otherwise nice fridge
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend- Pros mentioned:Beverage center, Design
Rated 5 out of 5 stars
Looks beautiful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love with this fridge, especially the beverage center! Great functionality and looks great as well.
This review is from Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 2 out of 5 stars
Too Many Issues for a Brand New Appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Points: attractive design; layout of space within the refrigerator is very efficient; feels larger than our last fridge even though it is the same volume Bad Points: after 3 months of use the ice maker has stopped making the small sized ice cubes. We're now trying to diagnose this and thus far don't have a fix. Not what you want to deal 3 months after a big purchase like this. Another design issue is a flap between the two side-by-side refrigerator doors. It needs to pivot shut in order to create a good air seal and keep the cold air within the fridge. This doesn't always happen depending on how the doors are closed, so it's an added usage issue that we need to watch for. We've also had several instances of lots of frosting forming in the lower freezer drawer, which might be related to this issue. Overall - not the easy and reliable operation we were hoping for.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review, James. Let's go ahead and check the setting of your refrigerator. If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice or makes ice that tastes bad, there is usually a simple solution. Please see these links for more details.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Turn the BESPOKE Dual Ice Maker on or off - Samsung
https://www.samsung.com/us/support/answer/ANS00088562/
Samsung Bespoke refrigerator's control panel, features, and functions | Samsung US
https://www.youtube.com/watch?v=rBJWsv1T9Rs
The refrigerator or freezer doors will not close, impacting cooling performance and eventually creating frost. Please see this link for details.
If the Refrigerator or freezer doors will not close - Samsung "Flap between doors is stuck or loose."
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#flap-between-doors-is-stuck-or-loose
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145072635) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Rated 3 out of 5 stars
Always cleaning the fridge doors
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first French door refrigerator. It is just ok not wow. The stainless steel gets very very dirty without door handles as you are always pushing it shut with your hand. Also wish the water dispenser had a way to measure what you use. Finally the refrigerator doesn’t really hold more than a side by side and the freezer is small because the cutesy ice machine takes up quite a bit of room. With ice through the door you aren’t touching the scoop and moving the shelves with you hand so it is cleaner. Not a bad fridge just not that great. Just make sure you get handles or you will be constantly cleaning your fridge doors!
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Zjack,
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Rated 5 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It offers ample storage space, and the beverage system is very convenient to use. The dimensions are accurate. Installation is very simple. It might be helpful to include some guidance on what is recommended to store in each of the drawers.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Sleek refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having door handles is taking a while to get used to Great storage
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 4 out of 5 stars
Functionality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the refrigerator for the most part. Enjoying the beverage center and the two types of ice. My dislike is the door shelves that are not quite as user friendly or practical as many. There is no room for things like salad dressing and other condiments to fit on the door. If you use the spot for milk, the gallon juice has to take up shelf space.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Beverage center
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge because we were done with the side by side one we had. This fridge makes such good use of space. We love, love the beverage station separate door! And we love the spacious freezer that you can put a lot of frozen products.
I would recommend this to a friend - Pros mentioned:Beverage center
Rated 4 out of 5 stars
Early perspective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more than two weeks in and this refrigerator has been fun using. The beverage center does provide a unique experience that is enjoyable and a good conversation piece. I will have to return to provide an update after some extended use.
This review is from Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend




























