Customer Ratings & Reviews
- Model:
- RF24BB660012/AA
- SKU:
- 6493513
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the beverage center, ice maker, design, spaciousness, storage, and counter depth of the refrigerator. They appreciate the convenience of the beverage center, the two different ice shapes, the sleek design, the amount of storage space, and the fact that it is counter depth. However, some customers are negative about the fingerprint resistance of the stainless steel and the delay in delivery.
This summary was generated by AI based on customer reviews.
consumer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great. can match any kitchen color. lots of room. easy water and ice.
I would recommend this to a friend- Pros mentioned:Overall performance
Pretty good fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. Pretty, pretty, pretty good.
I would recommend this to a friend New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and most importantly my wife is happy
I would recommend this to a friend- Pros mentioned:Design
Thank you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!we like the design and open concept
I would recommend this to a friend - Pros mentioned:Beverage center
Samsung alwasys
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. We love it. Get this Samsung. The beverage center is a life saver
I would recommend this to a friend - Pros mentioned:Design
The best fridge out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome looks great in the kitchen would recommend
I would recommend this to a friend New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered it and had it delivered and the fit is perfect!
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, super spacious. Love the ability to interchange color of front plates if needed.
I would recommend this to a friend - Pros mentioned:Design
Smooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and beverage center. Water out of the pitcher is amazingly refreshing.
I would recommend this to a friend - Pros mentioned:Design
Bespoke Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the design and storage. i just hope i don’t have any mechanical issues.
I would recommend this to a friend - Pros mentioned:Design
Stunning!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice! I love the clean lines and the beverage center is a nice touch
I would recommend this to a friend Great looking counter-depth fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge with a few caveats: - Counter depth version doesn't have a lot of storage compared to the traditional size. - Bespoke glass does no take any magnets on the front! - Slightly weird internal layout makes it hard to store tall bottles/jars/jugs
I would recommend this to a friend- Pros mentioned:Design
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is modern and very functional. Adds a nice look in the kitchen.
I would recommend this to a friend - Pros mentioned:Beverage center
Samsung delivers another win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge meeting all expectations. The beverage center features are awesome.
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to opening the door but love this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Customer service is horrible.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, just the customer service if there fridge is damaged is atrocious. I have been waiting a year and a half for a credit cause the fridge was damaged when delivered. The call center said they sent it, then 6 months nothing call again "sent it" again check is expired, call back they tell me to take the check to the store and they can issue a new one, never heard of this but ok, and sure enough they just laughed. I asked the manager to call in and deal with it, he was hung up on twice finally gets through and same thing. New case number again, no check two months later call and there was an issue with the processing, rather than resolving it they just ignored it, don't call me or email me or the store just ignore it, so they started a new case again and should have an answer in 1 week, 3 weeks later we get the update, they claim to be processing a new check now. I even asked just for a store credit and I will find something else at best buy, but nope too late now, if they would have told me you get the store credit now or the check in 2 years I would have done the store credit, guess I will just start calling daily. Home depot, despite sending and install crew with no tools, then them getting mad that we didn't have any tools at house we had unloaded the first box into a hour prior and leaving the fridge in our drive way for 3 weeks, was easier to deal with getting the fridge returned than this, and all we want is a check.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand that your experience has been less than ideal. We are here to help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
- Pros mentioned:Overall performance
Montrelle's Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inner components are too close together, needs a little more depth, however love this refrigerator so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Montrelle,
We appreciate the review of the refrigerator's inner components.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
- Pros mentioned:Beverage center
Samsung - Bespoke...BEST EVER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so much! The beverage center is the best!!
I would recommend this to a friend - Pros mentioned:Ice maker
So far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the dual ice maker, perfect for my family
I would recommend this to a friend Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, just makes a few weird noises occasionally from what seems to be the cooling component. Have checked and it’s level so ma hoping that it’s normal and lasts. I do miss having handles on the doors since those are easier if you’re carrying something or only have a couple clean fingers while trying to grab something.
I would recommend this to a friend