Customer Ratings & Reviews
- Model:
- RF24BB660012/AA
- SKU:
- 6493513
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the beverage center, ice maker, design, spaciousness, storage, and counter depth of the refrigerator. They appreciate the convenience of the beverage center, the two different ice shapes, the sleek design, the amount of storage space, and the fact that it is counter depth. However, some customers are negative about the fingerprint resistance of the stainless steel and the delay in delivery.
This summary was generated by AI based on customer reviews.
Thank you see you again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great plenty of space and the price that could not have been better.
I would recommend this to a friendDelivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are back logged on this item by 3 months. They dont tell you that until you have made the final purchase. You will receive a text message days later rescheduling your appointment for a later delivery date. So disappointing!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check the recent update on your delivery.
Have a great day.
-Ernest-
Great, one minor design inconvenience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish that the drawers could be opened without having to open both exterior doors fully.
I would recommend this to a friendAs expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Happy with purchase. It is recommend.
I would recommend this to a friendSamsung Frig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially had trouble with coolling temperature; call to helpline fixed.
I would recommend this to a friendMrs Crawley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tough I will love the handless free but I’m not ! The doors are always full of finger prints !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand and apologize that you're getting to many finger print because of the flushed design.
Here is a link to help keep your fridge in its pristine-looking condition.
A plan for keeping your Samsung refrigerator clean
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144909066) when you message us to help our team pull up your information.
Have a great day.
^Charles
Gorgeous refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s not only functional but it’s very attractive.
I would recommend this to a friendBe spoke customize refeigerstor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchase this item and love it. Good thing about it that can customize the panel with color you like
I would recommend this to a friendGood almost great. The surface is easily scratched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good almost great. The surface is easy scratched by magnets.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Cold! really really really really cold!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product matches with my kitchen very well
I would recommend this to a friendGreat look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and great for a big family with a lot os storage
I would recommend this to a friendSamsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effortless purchase. Delivered on scheduled date. Some finger prints show on the stainless steel.
I would recommend this to a friendNew fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. The beverage station is so nice. I love the white glass too.
I would recommend this to a friendWonderful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. We really like the beverage center. Much better than our LG that failed 3 times
I would recommend this to a friendFingerprints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care for the fingerprints on stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung refrigerator. You made an excellent choice for your home!
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
Excellent Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! And BB was the only store that had it in stock and delivered on time as promised!
I would recommend this to a friendGreat fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. auto fill pitcher is nice.
I would recommend this to a friendFailed Delivery x 2, bad customer service after
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 failed deliveries. On both occasions, the fridge was damaged before arrival to my home. I talked with customer service who offered a promotion for same fridge new out of the box but didn’t reach an agreement. I told them to cancel order and refund the money. Nothing. I went on the app and cancelled the order. It says to wait “48 hours” it’s been months… please remove this charge off of my Best Buy credit card. I have been a loyal customer for years and this really makes me reconsider. This has been ridiculous to deal with
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to go through this. To better assist you, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Five stars Waterford lake store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service thank you guys for your help and patience
I would recommend this to a friend