Customer Ratings & Reviews
- Model:
- RF24BB660012/AA
- SKU:
- 6493513
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the beverage center, ice maker, design, spaciousness, storage, and counter depth of the refrigerator. They appreciate the convenience of the beverage center, the two different ice shapes, the sleek design, the amount of storage space, and the fact that it is counter depth. However, some customers are negative about the fingerprint resistance of the stainless steel and the delay in delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Beverage center, Ice maker
Benefits and downsides
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look of this fridge is sleek and the beverage center is awesome. It almost doesn’t feel like it fits as much as my old double door fridge. The glass shelves seem a little thin and seem to kind of dip down when you put stuff on them. I do like the 4 crisper drawers. The freezer seems hard to fit as much stuff in with the top slider shelf. The two types of ice is awesome.
I would recommend this to a friend - Pros mentioned:Beverage center, Ice maker
Cool as cucumber.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our 13 y/o counter height unit. Never liked the cramped space inside. This unit is a better design. No exterior handles take time to getting used to. But the extra space is wonderful. The dual ice system is a nice feature. And although there is no access outside, an ingeniously designed third door makes getting water a snap.
I would recommend this to a friend - Pros mentioned:Capacity
Love it !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge so much !! The space is perfect for what we have as a family of 4 ! Love how it has small sections on the door for the kids can reach there snacks !
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
My new refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator! So spacious and I love that it has two types of ice cubes.
I would recommend this to a friend - Pros mentioned:Beverage center
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator! The pitcher in the beverage center is a game changer. I love everything about this fridge. Having two types of ice is amazing and there is plenty of space. I am thankful that I picked this refrigerator.
I would recommend this to a friend - Pros mentioned:Beverage center
Best Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the beverage center and ice the fridge temps food evenly…
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Very sleek and no handles are perfect for a smaller kitchen.
I would recommend this to a friend - Pros mentioned:Beverage center
The one flaw was a dealbreaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will try to make this review quick. We have had the fridge for 1 full year now, and we loved everything about it. It looks really slick and modern and is really functional, and my favorite thing is having the auto-filling water pitcher. Unfortunately, a couple of months ago, water started accumulating underneath the drawers in the fridge. After some troubleshooting, we found the culprit. The small ice cube maker kept backing up, causing water to pool into the fridge. The only way to resolve the issue was to turn off the smaller ice cube maker, unless we wanted to pay for service to fix the issue on our still almost new fridge. This is the second Samsung appliance to screw us over, we will never buy one again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the frustration if you found a leak underneath your fridge. Let's get the help you need.
Below is a link to help you diagnose if there is a leak underneath your fridge. Please click on the embedded word and watch the video included.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Here is a guide to help you troubleshoot the issue you have with the ice maker that is backing up. Please choose from the options provided. Kindly click on the embedded word and watch the video included if one prompts.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147988168) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Beverage center, Capacity
Brian
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fridge space and beverage center is an awesome addition!
I would recommend this to a friend Samsung counter-depth review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far love the fridge and temperature controls and the ice trays...
I would recommend this to a friendShameful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this fridge for 3 months now. The delivery date has been rescheduled 3 times. Each time it is rescheduled, it is right before the expected delivery day. Every time I call, the person I talk to is unable to help me nor able to transfer me to anyone that can help me. I’ve been told that it’s been escalated and that someone will call me back within 24 hours. This has been the instance twice, and still, no call back. They tell me it’s an issue with the manufacturer, however Samsung sends me emails almost every other day promoting this fridge and “next day shipping”. So why is it an issue to get Samsung to send this fridge to Best Buy to send to me? Especially when people are posting reviews about getting this fridge within the timeframe I’ve been waiting for it. I’m told I can cancel the order and get something comparable, however I’ve already waited 3 months for this fridge and I got it on sale so the cost I get back will not cover purchasing through Samsung. I feel I need to post a review in order to get some answers. Hopefully someone with Best Buy will see this and will be able to help me in this very frustrating situation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns about the delivery of your fridge.
Have a great day.
-John