Customer Ratings & Reviews

Very bad design of left door stop that should automatically slide in and slide out. The plastic on top is just short of height that does not give enough push such that it opens and closes

The doors are poorly designed and bang into each other. The door broke 1 month past 12-month warranty. Samsung told me to buy a $150 part and fix myself. Door clip broke off the bottom of the door.

1 star the refrigerator was suppose to be be finger print resistance.

I cannot state how much I love this refrigerator. I was replacing a Samsung refrigerator due to problems with the ice maker and leaking. Initially, I opted for a different brand. I ended up having to return it because the ice maker was awful. Took a chance with this Samsung since the ice maker is different. The ice bin and water being on the inside has been such a bonus- and not something I thought I’d want. But it stays so clean, especially with my hard water. No scale buildup anywhere, especially not where people can see. The pitcher is invaluable. I cannot tell you how many times I’ve used it, and it’s made getting larger amounts of water at once so easy. We primarily use it for refilling our drinking water vessels, our cat fountain, and our coffee pot. But having the option for a regular dispense is also great. The freezer is on the small side, but that’s not a deal breaker. The ice is delicious, and the two types are a nice touch. The smooth front is sleek looking, but there is one thing to note about the doors. We got this size because it is counter-depth. However, our fridge sits inside of an alcove against the outer wall. Because these doors open the way they do, the fridge has to sit forward, essentially cancelling out the counter-depth. It’s not a huge deal to us since our previous fridge also stuck out. It’s still early on in our relationship, but so far, I’m a big fan.

Excellent refridgerator! 10 yr compressor warranty is a rarety. For those that dont know, the compressor is first thing usually to go bad. Rarely is it worth the cost and labor to replace. You are usually better off investing in a new fridge. I ordered mine on Samsung.com under the military program. I got a 3 door charchol glass with beverage center with extended warranty, $150 rebate for old fridge, free del, free extra filter and free install for $1660. My 5 year old LG fridge ice and water quit working and one of the copper tubings to the compressor was getting a leak. 1 yr warranty. Stay away from LG. Funny, same LG fridge would have been $1600+ to replace. Instead of one ice and one water, I now have auto fill picture for fruit infuse water, nicer water glass dispenser (removable, cleanable nozzle), better tasting water (like Fugi), 2 kinds of ice that never melt in my Yetti cup and a nice beverage door. Samsung had great delivery people who knew what they were doing. I ordered the smaller fridge 27C U) (counter width)so it would for sure fit thru the door. The delivery guys said although they can remove doors, they prefer not to as a lot of time they dont work when reconnected, just fyi. Although its smaller than my prev fridge, I dont notice it. Nice gallon size jug holder on the right door, sweet beverage only door on the left. Ice cold water and ice keeps stocked. I didnt think I needed 2 kinds of ice, but here we are and I love it. Looks sleek and great, inside and out!

I am writing to share my feedback on the new refrigerator I bought from your store last week. I am very happy with my purchase and I would like to highlight some of the features that impressed me the most. First of all, the refrigerator has a modern looking design that fits well with my kitchen. The stainless steel finish and the LED display give it a sleek and elegant appearance. The refrigerator also has a spacious interior that can accommodate all my groceries and leftovers. The adjustable shelves and drawers allow me to organize my food items easily and efficiently. Secondly, the refrigerator has great features that make it convenient and energy-efficient. The smart cooling system maintains the optimal temperature and humidity levels for each compartment, ensuring that my food stays fresh and tasty. The ice maker and water dispenser provide me with chilled water and ice cubes whenever I need them. The refrigerator also has a door alarm that alerts me when the door is left open for too long, preventing unnecessary energy loss. Overall, I am very satisfied with the new refrigerator and I would recommend it to anyone who is looking for a high-quality appliance. Thank you for your excellent service and support.

We love our Samsung refridgerator - it has many fun features: 1) The left doos has two openings, one to access a "always full" water picher, water dispenser and place for small commonly used items 2) Two ice trays, one making small ice chuncks and the other large ice chunks 3) Smart - connects to WiFi to alert you on your phone. Uses Google Home to change settings if you want to turn on or off the Ice Maker, Power Cool & and Power Freezer settings 4) Incorporated a Matter hub to you can connect Matter-devices using the smarts in the refridgerator.

Honestly, had this fridge for a week after our longtime fridge gave out and truthfully this is the coolest fridge ever. The beverage center sold me and honestly was probably the main reason I chose this model but It is the *coolest* thing about this fridge. The filtered water readily available just makes me SO HAPPY! The fridge is gorgeous (for an appliance) fits well and has so much more space than our previous fridge. This is my first fridge with a pull out drawer freezer which takes some adjusting since it's not as organized as a side-by-side but all the features of this Fridge make up for It. the 2 types of ice! how cool. seriously phenomenal

Love this refrigerator! The water station is my favorite part! Also fits about 4 decorated cakes. The freezer has the prefect drawer with 2 different types of ice sizes. Love the size for a smaller kitchen area

The best things about it is the customizable door panel... so I can choose my favorite colour and can create any combination. Beside that refrigerator with the glass panel give it a great look. Also the beverage center is my favorite part as I can pour water straight away from faucet point or from auto refill pitcher. Also as the refrigerator don't have the door hand it seems to be blending perfectly with the surrounding furniture in the kitchen. One thing I don't like is the finger print can be easily spotted on the glass panel. But the advantage over it is that I can change the panel if I don't like it or it get damaged.

When it comes to refrigerators, Samsung has consistently been a top contender, and their latest model certainly lives up to expectations. The sleek design and innovative features make the Samsung refrigerator a standout appliance in any kitchen. First and foremost, the storage capacity of this refrigerator is impressive. With spacious shelves, adjustable bins, and ample door storage, it offers plenty of room for all your groceries, from fresh produce to leftovers and beverages. The freezer section is equally accommodating, with deep drawers and customizable dividers to keep frozen items organized and accessible. One of the most notable features of the Samsung refrigerator is its advanced cooling technology. With multiple cooling zones and precise temperature control, it ensures that food stays fresher for longer. Plus, the built-in ice maker and water dispenser add convenience to daily life, providing easy access to chilled drinks and ice cubes. In terms of design, the Samsung refrigerator excels with its modern aesthetic and thoughtful details. The stainless steel finish is not only stylish but also resistant to fingerprints, keeping the appliance looking pristine with minimal maintenance. The LED lighting inside illuminates the interior beautifully, making it easy to see everything at a glance. Overall, the Samsung refrigerator is a top-notch appliance that combines style, functionality, and technology in one impressive package. With its spacious interior, advanced cooling features, and smart connectivity, it’s a worthy investment for any household looking to upgrade their kitchen.

Great design, super shallow so it sits in niche and protrudes less than other counter depth refrigerators. Love the beverage center, but getting the trays all in the right slots was only possible by pulling up online pics and zooming in as the manual absolutely didn’t not tell you where each one goes and they all are different sizes but have the same connector base…very frustrating!

My wife and i canceled an order for a cheaper fridge to buy this one because we loved the beverage center so much. It’s perfect. It looks lovely, fits our space well, and the beverage center is awesome. Its very nice to keep fresh mint in the pitcher!

Very happy with this refrigerator thus far. It has plenty of space and I especially like the drink door. The two choices of ice is nice too. It has clean lines and no handles so it matches whatever brand you have in other appliances. Only minor complaint I would have it that you cannot open the vegetable drawer without opening both doors of the refrigerator which is a small inconvenience.

Love this fridge! The beverage center I was unsure about, but my wife wanted it. It is my favorite thing now! Access to quick drinks and the water dispenser and pitcher is awesome! The whole thing is quiet, and spacious. Not a huge fan of the dual ice trays. But having them in the freezer frees up so much in the main compartment.

Great value, and flawless delivery/installation/ performance. The door-in-door ice-bucket and water-pitcher feature are unmatched in other fridge models costing significantly more. The overall design/capacity of the doors is outstanding, which is how they fit 24 cubic feet into a counter-depth model. Totaltech more than paid for itself, with this single-item purchase.

Great looking refrigerator with an awesome beverage center. Ice maker with 2 option size of ice. What more can you ask for from a Samsung refrigerator. Highly recommend!

Excellent design, Silent, large capacity and beautiful fridge.

Counter depth fits perfect in our space, so far running great we love the organization, our last refrigerator was larger but the capacity of this one because of the way they designed it seems the same size even though it’s smaller

Loving this refrigerator! Our favorite feature is the beverage center autofill pitcher. No more bottled water for us. Also love the two sizes of ice. Another plus is being so much easier to keep looking smug free and clean on the exterior than our stainless refrigerator. We've had many compliments on the sleek design. Very happy with our purchase!