Customer Ratings & Reviews
- Model:
- RF24BB6600QL/AA
- SKU:
- 6493514
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator, especially its sleek design and convenient beverage center. Many appreciate its overall performance, dual ice maker, and ample storage capacity. While the refrigerator is praised for its quiet operation and numerous features, some customers have noted that it is prone to fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my new refrigerator… exactly how we wanted it.
I would recommend this to a friend Best Buy Shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased so far with my Samsung French Door Counter Depth Smart Refrigerator with Beverage Center. The drawers have improved organization between cheese, lunchmeat, vegetables and fruits.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works fine so far. Hoping it lasts as shown by best buy
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Great fridge - broken ice maker not so much.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really hoping this would be a perfect replacement for the Samsung fridge I just bought in November and then had to replace because it stopped cooling. While it is actually cooling, less than 3 days into ownership the nugget ice maker has stopped working. Geek Squad is coming next week but it's disappointing that a brand new fridge (second Samsung) has this unnecessary problem. I really want to love this fridge so hopefully next week is the end of my problems.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with an update on your service tech visit, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, so far. My only complaint is if the ice trays get too full, some of the ice can fall behind the drawer and get crunched when closing the bottom drawer, but this is a small thing.
I would recommend this to a friendexactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that you can change the panels and they not that expensive
I would recommend this to a friendGreat, one minor design inconvenience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish that the drawers could be opened without having to open both exterior doors fully.
I would recommend this to a friendThank you see you again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great plenty of space and the price that could not have been better.
I would recommend this to a friendSamsung Frig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially had trouble with coolling temperature; call to helpline fixed.
I would recommend this to a friendMrs Crawley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tough I will love the handless free but I’m not ! The doors are always full of finger prints !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand and apologize that you're getting to many finger print because of the flushed design.
Here is a link to help keep your fridge in its pristine-looking condition.
A plan for keeping your Samsung refrigerator clean
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144909066) when you message us to help our team pull up your information.
Have a great day.
^Charles
As expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Happy with purchase. It is recommend.
I would recommend this to a friendGood almost great. The surface is easily scratched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good almost great. The surface is easy scratched by magnets.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Cold! really really really really cold!
I would recommend this to a friendSamsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effortless purchase. Delivered on scheduled date. Some finger prints show on the stainless steel.
I would recommend this to a friendFingerprints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care for the fingerprints on stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung refrigerator. You made an excellent choice for your home!
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
French door refrigerator w/ freezer chest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chest freezer will take some getting used to or some organization on my part.
I would recommend this to a friendWonderful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. We really like the beverage center. Much better than our LG that failed 3 times
I would recommend this to a friendExcellent Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! And BB was the only store that had it in stock and delivered on time as promised!
I would recommend this to a friendGreat fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. auto fill pitcher is nice.
I would recommend this to a friendGood looking but vegetables rot quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fine refrigerator, if you don't eat fresh vegetables. Keeps things cold, it looks nice on the outside with clean design, and I like the auto-fill pitcher and "beverage center." [To hear from more people like me, You can google "Vegetables going bad sooner in new Samsung refrigerator".] I thought refrigerators must have gotten better in the last 20 years (our last GE was 20 yo), but apparently not. Our last fridge kept things cold, AND greens didn't rot in less than a week. In short, this fridge doesn't give any extra humidity to the "Crisper+" drawer, and there is no way to adjust the humidity (which needs to be higher to keep vegetables fresh). I really wish I hadn't spent almost $3K on something that's worse than a 20 year-old fridge. It has an app to make it "connected" but that's useless, other than adjusting the overall temperature and turning some features (ice maker/auto-fill pitcher) On/Off, which can be accomplished with the buttons inside the fridge. A Samsung-contracted technician came to look at it, but he said it's working as it should, and can't be made better. TL;DR: No, I don't recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to be able to store fresh vegetables with no worries. Let's go ahead and check the setting.
The crisper drawers on many Samsung refrigerators come with a Humidity Control setting. You can use this setting to preserve fruits and vegetables and keep them from spoiling. Please check this link for details.
Controlling the humidity in your vegetable crisper drawers
https://www.samsung.com/us/support/answer/ANS00081522/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145476366) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille