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Customer Ratings & Reviews

Your price for this item is $2,049.99
The comparable value price is $4,099.99

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's modern and unique design, as well as its spacious capacity. Many appreciate the overall performance and the ice maker that produces nice, big cubes. The beverage center is also a popular feature, and the consistent temperature control helps keep food fresh for longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    4-door Samsung series 6900 refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So glad we made this purchase. Delivery and Installation was quick and easy. It has everything we wanted and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention with best buy personal Good communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommend. Options available are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication and delivery was okay, I’m very impressed with this product. I highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installation service 10/10 i recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the Best Buy team. Awesome experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Counter deep fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order for counter deep was entered wrong . After we found out it was out of stock for counter deep

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 1 out of 5 stars

    FirstTimeBuyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass Door broken first delivery. Sensor falling out due to missing screw for exchanged delivery. Not a good product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Icemaker not making ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is not making at all ever since the installation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kunal, we understand that dealing with an ice maker that does not make ice can be disappointing. Let us help.

      Below is a link to help you diagnose if the ice maker is not making any ice. Please click on the embedded word and watch the video included.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147866339) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Poor delivery, poor prep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged when delivered,you would think it would have been checked out prior to delivery. Old refrigerator had to be unloaded and then items put back into the refrigerator

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      We know how disappointing it is to receive a damaged product. We'd love to assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Too soon to know as i just got it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant review as i just recieved it and have not had a chance to make a opinion. You should wait at least a week before sending this. How about a month?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to document your suggestion.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great design and functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with it and am using it well. The design is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making

    Rated 4 out of 5 stars

    Product of Sam Sung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I like it because good freeze and make iced.

    I would recommend this to a friend