Customer Ratings & Reviews
- Model:
- RF29DB960012AA
- SKU:
- 6571695
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers love the product's efficient layout and design, appreciating its surprisingly deep capacity. The beverage center is a particular highlight, and the ice production is also well-received. Many find its overall performance amazing and its size perfectly suited for their family, noting it comes with all the desired features.
This summary was generated by AI based on customer reviews.
Looks great and lets you design it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we settled on this fridge mostly because of the features and simplicity that Samsung has done with the water and ice dispensers, in the past he ice machine has been a huge problem. so far things are great, but its only been a few weeks
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flex fridge option it’s so nice for hosting to have extra beverages and love the drink dispenser always using it!
I would recommend this to a friendGood reliable high capacity fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been working great and is reliable/tough!
I would recommend this to a friend- Pros mentioned:Design
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was easy and the fridge is beautiful!
I would recommend this to a friend - Pros mentioned:Capacity
LG Refrigerator Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very spacious and water filter works great!
I would recommend this to a friend Waiting for delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m hoping it’s 5 stars as it hasn’t been delivered yet.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits perfectly in my kitchen. Alex was very helpful
I would recommend this to a friendSamsung Fridge Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has the most storage of any fridge I have ever had...
I would recommend this to a friendBest Samsung fridge I’ve owned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it a week ago and love it so far. The beverage station is awesome and love the bin for the ice. Better than the usual ice dispenser options on most fridges.
I would recommend this to a friendGreat space and looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks perfect and fits eveything for a family of 4 people
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this refrigerator in our other house and liked that we could keep things organized in the freezer section.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge. The best part of it is that flex fridge that I can make into a freezer or whatever I want to make it into.
I would recommend this to a friendLook Forward to New Samsung Bespoke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will have to follow up with this review once the product is delivered and fully functional by the 4th of July.
I would recommend this to a friendIce maker issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, but ice maker sucks. It broke down within days of a new purchase. Tech came in and replace sensor and motherboard, now one side does not work. Ask to call over and over, but no solution
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that owning a refrigerator with a non-working ice maker can be disappointing. We're here to help.
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147396504) to help our team pull up your information when you message us.
Thank you.
-Angelica
Solid Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase. Interchangable panels are a great addition.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the freezer with drawers is fantastic. I really like this refrigerator.
I would recommend this to a friendDelivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service wasn't great,unprofessional peopleand unfriendly
I would recommend this to a friendSo upset that is hard to tell this experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the Eau Claire on May 26, 2014 to order my dream refrigerator the 4 door. I wanted the counter depth, I make it very clear to the Clerk who ordered it. "I must have the counter depth for it to fit through my house door! I ordered my beautiful counter depth frig and was talked into a member ship for 49.00. Then I was given a 300 gift certificate, but I must use it on my next purchase.. I told her, I didn't need to buy anything else. She gave it to me and put it in my wallet. So delivery was set up for June 3rd, I had to remove 2 cabinets and a countertop to make room for the refrigerator. I also had to put in a water line for it. When the delivery team arrived, I looked at the refrig which was inside a cardboard box. I imediately noticed the size of the refig was not the counter depth that I requested. The refrig was never removed from the truck, it was the wrong order. I asked for a refund and then called the next day for the refund status. I was told that the refrig had not been processed and it was on the truck. I was told to call back. I called later and asked for a refund on everything. I wanted a 0 balance on my newly opened best buy credit card so that I could reorder. On the july 4th sale I attempted to order my Bespoke counter depth again. I was told that my card was over the limit, the refrig had not yet been returned and I didn't have a 0 balance. So frustrated I call best buy and was told that the 300 free gift card was not free, that I was charged 300.0 for it. I didnt have the gift card, I had thrown it out along with my frustration and disappointment. I got a notice from the Best Buy credit card company, asking for a payment, that I was in collections. I made a dispute which can take a long time for a resolution. I called to have the gift card replaced and was told it would be mailed to me but it never was. My next step it filling a complaint with the federal trade commision. I dont deserve this incompentence!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know your frustration about your overall refrigerator purchasing experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Terrible Service, Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They messed up this whole delivery. The fridge is great. Best Buy is not. I would not wish Best Buy customer service on my worst enemy. I would never want anyone to deal with the stress of ordering a fridge and having it delivered to your house, only for Best Buy to mess that up OVER THE COURSE OF 2 MONTHS.....
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you have been through with your fridge's delivery. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to provide comments regarding your overall transactional experience.
Have a great day.
-John
Ice maker not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good refrigerator; however, two weeks later I am still struggling to get the ice maker to work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the difficulty getting the ice maker to work, JamesK. We're here to help.
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147471543) to help our team pull up your information when you message us.
Thank you.
-Angelica