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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 240 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 240 reviews
  • Rated 5 out of 5 stars

    Fridge delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge working well and delivery guys did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worth the purchase, on time delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display is pretty wide and good, cooling is maintained all over the fridge, smart options are good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Would have given a 5star but screen turned off after 2weeks of usage. Had to reboot it after watching YouTube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great purchase. Do not need to buy an additional freezer once I was able to get everything in this freezer perfectly organized. We had to wait for the refrigerator but it was worth it. Best Buy delivered the refrigerator a month earlier than first expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart fridge. Good fridge space. Don’t sell it black but was able to buy black panels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. A bit touchy auto-open. The screen is fun, but no way to cancel the auto-on feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology for the appliance. Easy to use. Love the cold/freeze options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, it’s easy to connect with phone, high with speakers and clarity is 100%. The doors can open automatic just by touching it lightly. I recommend this refrigerator has a lot of amazing features i didn’t even know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, but within the 1st week the screen started shutting off for no reason. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so much more space in the freezer compared to the French door with a drawer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is NOT how you treat any customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after ordering this item one month ahead of time, we were called the day before the pre-arranged delivery date to not only be told that the delivery would be delayed, but that it would not be delivered until at least 3 more weeks. Totally unacceptable, and Best Buy's unwillingness to work with me to come to a viable alternative solution is nothing short of negligence. Best Buy could have worked with me to provide me alternatives so we would have a refrigerator in our new home. But instead, they did nothing and now have lost me as a customer. There are many purchases for my new home that I was planning on buying at Best Buy, now I will be looking to make these purchases anywhere but Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to use. Tons of buttons to mess with and explore .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful i love my family’s too I recommend thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bedpoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this just over a month ago and I'm loving it. I especially like not having the water on the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever!!!! So fancy and amazing best quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new refrigerator. I didnt think i would like that the water and ice maker are in a different area that we have always been use to but the change is quite better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this refrigerator, it's very fine and what caught my attention the most is the technology, I can watch my YouTube videos without having to use my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Wish Samsung had an option to turn off the motion open. My kids won’t stop playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. Amazing refrigerator. Having the ability to change the bottom right from a freezer to a fridge is amazing. Zero complaints from me so far.

    I would recommend this to a friend