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Customer reviews

Rating 4.5 out of 5 stars with 240 reviews

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  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    An Outstanding Fridge 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the four sections, one of which is interchangeable to refrigeration and freezer storage is great. The freezer has large enough pull out drawers and two size automatic ice cube trays which is convenient to choose from. The refrigerator doors have extra large bins and on the left side where the water dispenser is has a neat feature that you can open only the front section and pull out things without having to go all the way in the fridge. The main fridge is deep and provides adjustable shelving. The family hub screen has become invaluable in providing recipes and quick references to answers even playing Spotify while cooking. The fridge plays a pleasant sound when the doors are left open and actually takes a picture of everything you remove or replace I the fridge. If the item isn’t recognizable you can even type in a specific name for that item. Samsung really has thought of everything. If I had to complain about something I would say that the screen shows every finger print and after three weeks the water dispenser still has a bit of a weird taste but I imagine that will clear out the more we use it. Although you can change the glass panels to match your individual taste the white glass is elegant and complements our stainless steel appliances very well. Overall a great purchase and we replaced an extra large Monogram fridge for this Samsung and are quite pleased with this design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Innovative design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four door is sleek. It’s like having 4 mini refrigerator in one. Especially the bottom freezer doors is creative. No need to stack up food one on top of the other. Auto door open is innovative but really not usual as it’s slow to open. 3rd door can be a fridge or a freezer that’s innovative as well. The built in water pitcher is handy and time saving as the water is filled automatically. Finally, AI scanner (to know what’s inside and what’s not) has taken this to all new level knowing what’s in the refrigerator so as to know what to buy. Initially, the scanning sound was annoying but once we see the results we just ignore the scan pings. Honestly, I haven’t used this feature extensively.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    What a fantastic place to purchase all your applia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "As an avid tech enthusiast and a home cook who loves to keep things organized, the Samsung Bespoke refrigerator with the Family Hub screen has been a game-changer for my kitchen. I was initially drawn to its sleek, customizable design, but the technology inside is what truly sets it apart. ​The Family Hub screen is more than just a novelty—it's the central command center for my home. I can effortlessly create shopping lists, look up recipes, and even mirror what's on my Samsung TV while I'm cooking. The internal cameras are surprisingly useful; I can check my fridge's contents from my phone at the grocery store, which has saved me countless trips and a lot of money on forgotten items. The integration with other smart home devices is seamless, and I love being able to control my lights and thermostat directly from the fridge. ​Beyond the tech, the refrigerator's performance is top-notch. The cooling is consistent, and the flexible compartments allow me to customize the space to fit everything from large platters to a week's worth of produce. The beverage center is a fantastic feature, providing quick and easy access to filtered water and ice. The ice maker is efficient and the ice is always clear and ready. ​This is more than just a refrigerator; it's a smart appliance that has genuinely improved my daily routine. It's a significant investment, but for anyone who values design, technology, and convenience, the Samsung Bespoke with the Family Hub is well worth it. Best Buy's service was also excellent, with a smooth delivery and installation process."

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    freezer and ice maker are now in the lower bin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Bespoke white with monitor is cool. This is an upgrade to our 2014 samsung french door ref which had issue with freezer or ice maker. hopefully this will last to 15 years or more. wish: they would add cover for ice for sanitary reason.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stainless steel Bespoke Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Samsung Bespoke refrigerator. It is very spacious, looks great and has a lot features than the previous model I had. AI technology. auto open and . Love the screen size. Also the new location if the ice maker is a great choice. I was going to give it 4,stars because of the sound quality but this a refrigerator speaker. Overall it’s does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New toy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my frdge and its featues. My granson sits at the island eats and watches his favorite cartoons. Beautiful refrigerator.So far so good,not a single problem.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Fridge with cool features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, looks great in the kitchen, very modern and sleek. Got a lot of compliments from friends and family. We dont use the AI camera or the feature much. The family hub is cool but not really necessary. It does keep my beers cold, so i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke Family Hub Flex fridge has been an excellent addition to my home. The design is sleek and modern, and the customizable panels make it easy to match any kitchen style. The Family Hub screen has become one of our favorite features and my kids absolutely love it. They enjoy drawing on it, watching shows, and looking at photos, and it keeps them entertained while we are in the kitchen. The FlexZone and adjustable storage make organizing food simple, and the dual ice maker and water system work well. The temperature stays consistent throughout the fridge and freezer, and I appreciate how quiet it runs. It feels like a premium appliance that combines style and smart features in a useful way. Overall, I am very happy with this fridge. It looks great, performs well, and has technology that adds real convenience and fun to everyday life.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Bespoke refrigerator! This fridge completely transformed my kitchen. The customizable panels let me choose colors that match my space perfectly, and it looks so sleek and modern. The interior is super spacious, well-lit, and everything stays at the perfect temperature. I also love how quiet it is — you barely notice it’s running. It’s both stylish and functional, and I’ve gotten so many compliments from guests. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke 4-Door Flex Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Bespoke 4-Door Flex Refrigerator, and it has truly transformed my kitchen experience. Here's why I think it's a standout product: Design and Aesthetics: The customizability of the panels is a game-changer. I was able to select colors that perfectly match my kitchen decor, giving it a sleek and modern look. The refrigerator's clean lines and sophisticated finish make it a centerpiece in my kitchen. Flexibility and Space: The 4-Door Flex feature is incredibly convenient. The ability to switch one of the compartments between fridge and freezer modes offers unparalleled flexibility. This means I can adjust storage based on my needs, whether I need more space for fresh produce or frozen goods. Performance: The cooling performance is top-notch. Everything stays fresh longer, thanks to the precise temperature control. The Triple Cooling System ensures consistent temperature and humidity levels, which is crucial for preserving the quality of food. Convenience Features: The beverage center with the autofill water pitcher and dual ice maker is fantastic. Having cubed and nugget ice options available is a small luxury that I didn't know I needed. The fridge is also very quiet, which is a big plus. Smart Features: I love the smart connectivity. Being able to monitor and control the refrigerator from my phone adds an extra layer of convenience, especially when I'm out shopping and need to check on what's in stock at home. Energy Efficiency: It's also great to know that this refrigerator is energy efficient, helping to keep my electricity bills in check. Overall Satisfaction: The Samsung Bespoke 4-Door Flex Refrigerator is a perfect blend of style, functionality, and advanced features. It’s a fantastic investment for anyone looking to upgrade their kitchen with a high-end, versatile appliance. I highly recommend this refrigerator to anyone in the market for a stylish, flexible, and efficient kitchen appliance. It has exceeded my expectations in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Samsung - Bespoke 29 Cu. Ft. 4-Door Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator, and I couldn't be happier with my choice! This fridge is not only stylish but also incredibly functional, making it a standout addition to my kitchen. First and foremost, the customizable design allows me to choose colors and finishes that perfectly match my decor. The sleek appearance elevates the overall look of my kitchen, making it a focal point. The spacious 29 cu. ft. capacity is a game-changer. With four doors, I have ample space for all my groceries, and the Flex Zone drawer is perfect for storing a variety of items, from fresh produce to beverages. The organization features, like adjustable shelves and dedicated compartments, make it easy to keep everything tidy and accessible. Performance-wise, this refrigerator excels. The cooling system maintains consistent temperatures, ensuring my food stays fresh for longer. I also appreciate the energy efficiency, which is a plus for my utility bills. Additionally, the smart features, including Wi-Fi connectivity and compatibility with smart home devices, enhance the user experience. I can monitor the fridge's status from my phone, receive alerts, and even find recipes based on what I have inside. Overall, the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator combines style, functionality, and advanced technology seamlessly. I highly recommend it to anyone looking to upgrade their kitchen with a versatile and beautiful appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    We love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and nice looking refrigerator. Ice maker is my favorite part and my wife loves the beverage station.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Smart features

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery,Beautiful design, great features enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    massive frig, looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a huge frig with tons of space. the front display is relatively simple to setup and use. I love the layout and it looks great with the white glass.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    This is a must buy! Great addition to our kitchen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Just what we needed. Fits to a tee. Love the HUB feature. Ice maker is a great addition as well. Even so, we can write on the panels too. Love it!!! Great for a family. Love the camera and all the apps too!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Smart features

    Rated 5 out of 5 stars

    Elegante

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preciosos, grande, inteligente, elegante, justo lo que buscaba. Me encanta Best buy Amo mi refrigerador

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever. Very Spacious, Slik. Installation great. So far i dont have anything Negative to say.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Smart features

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge smart work with my phone and beautiful i love it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator Review – Outstanding Performa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung refrigerator, and I am beyond impressed with its performance, design, and innovative features. From the sleek, modern aesthetics to its efficient cooling system, this refrigerator exceeds expectations in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Satisfied buyers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the refrigerator. It adds to the decor of the kitchen. The compartments are spacious. The flexizone makes it very convenient - can be customized for use as you want.

    I would recommend this to a friend