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  • Front. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass.
  • Alt View 11. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION 2025 Dual Auto Ice Maker Choose cubed ice or Ice Bites™
  • The text on the image is promoting a refrigerator or freezer with a variety of drinks, including soda, juice, and water. The refrigerator is advertised as being able to store both frozen and refrigerated items, offering flexibility to the user. The text also emphasizes that the choice is yours, suggesting that the refrigerator is versatile and can meet different needs.
  • Beverage Center Internal dispenser and built-in pitcher.
  • "Dual Auto Ice Maker: Get cubed ice or Ice Bites."
  • The image features a large refrigerator with a door open, revealing a Beverage Center inside. The refrigerator is filled with various drinks, including multiple bottles of juice and water. The drinks are organized neatly, making it easy for users to access their preferred beverages. The refrigerator is designed to store and chill drinks, providing a convenient and efficient way to keep beverages cold and fresh.
  • The image showcases a large screen, likely a refrigerator, displaying a variety of content. The screen features a weather app, a calendar, and a stream of music and videos. There are also several photos displayed on the screen, including a picture of a couple. The image is advertising the Al Family Hub, which allows users to share pictures, stream music and videos, and access other useful features.
  • Auto Open Door: Open with a light touch.
  • Alt View 16. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 17. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 18. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 19. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 20. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 21. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image shows a large refrigerator with its door open, revealing a variety of food and drinks inside. The refrigerator is filled with numerous bottles, including both alcoholic and non-alcoholic beverages. There are also several cups and a bowl placed inside the fridge. The refrigerator is organized with a dedicated section for fruits and vegetables, as well as a separate compartment for meat and fish. The refrigerator is designed to provide easy access to all the items stored inside, making it a convenient and functional appliance for everyday use.
  • Alt View 23. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 24. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 25. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 26. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image features a white metal cooling appliance with a deodorizing filter and a UV metal cooling system. The appliance is designed to provide efficient cooling and air purification, making it a convenient and eco-friendly option for maintaining a comfortable indoor environment.
  • The image features a woman standing in front of a large refrigerator, which is categorized as a Full_Size_Refrigerator. The refrigerator has a large screen on its door, which is likely used for displaying information or advertisements. The woman is holding an apple and appears to be looking at the contents of the refrigerator. The refrigerator is filled with various food items, including several bottles, a bowl, and a potted plant.
  • The image features a person holding a cell phone with an app open, showing a breakdown of energy usage and costs. The largest text on the screen reads "Al Energy Mode," which is likely related to energy-saving features or modes on the device. The image is categorized as Full\_Size\_Refrigerators, which may be related to the energy usage and costs displayed on the screen. The person is likely using the app to monitor and manage their energy consumption and costs.
  • Alt View 30. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image features a refrigerator and a freezer, both of which are part of a full-size refrigerator. The refrigerator is located on the left side of the image, and the freezer is positioned on the right side. The refrigerator is 70 3/4" (1,797mm) tall, while the freezer is 73" (1,853mm) tall. The refrigerator is 31 3/8" (798mm) wide, and the freezer is 36 1/4" (918mm) wide. The refrigerator is 59" (1,498mm) tall, and the freezer is 35 7/8" (912mm) tall. The refrigerator is 34 1/4" (869mm) wide, and the freezer is 35 481 1/2" (1,231mm) tall.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 2/6/25 - 12/31/25 Up to $199 value *Limited manufacturer's warranty. Terms apply. Offer valid 2/6/25 - 12/31/25.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • Samsung Which Samsung 4-Door Flex Refrigerator is Right For Me? video 3 minutes 31 seconds
  • BBY Overview - Samsung Refrigeration: WiFi Enabled video 0 minutes 43 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Connection meets refrigeration video 2 minutes 35 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Product Feature: Dual Auto Ice Maker Video video 0 minutes 16 seconds
  • Product Feature: Auto Open Door Video video 0 minutes 10 seconds
  • Product Feature: Beverage Center video 0 minutes 19 seconds
  • Product Feature: AI Vision Inside video 0 minutes 19 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Model:
RF29DB990012AA
SKU:
6571684
Highly rated by customers for:
Your price for this item is $3,499.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews

  • Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very cool and we love the screen display

    I would recommend this to a friend

  • Samsung Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with purchase, it works great!!!!

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Fridge delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge working well and delivery guys did a good job.

    I would recommend this to a friend

  • Bespoke fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, but the fact that it broke on the first day, I didn't like it.

    No, I would not recommend this to a friend

  • Back ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like an awesome fridge, but it has not been delivered yet!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for choosing Samsung for your appliance needs.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up about your order status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and the delivery was on time and installation was good

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your excellent experience with your refrigerator's delivery and installation, ApurvaJ. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Amazing product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. features are amazing and very functional. They thought about everything on this. Love the beverage section for easy access and the look and feel is gorgeous.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Not installed properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was Incomplete installation. My refrigerator is shaking when the door is closed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PradeepN,

      We understand how you feel regarding the installation of your refrigerator. Let us help you.

      We recommend checking the link below to help with your refrigerator. Please watch the video included.

      How to level your Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS10006921/

      To better address your feedback about the installation of your unit, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150652326) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Poor replacement ser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is damage since day 1 it does not cool so it can be use. I ask for replacement and it is delay at this time im still without refrigerator. Waiting for replacement June 12

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this concern, don't hesitate to get in touch with our Best Buy customer service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
      Have a great day.

      ^Rodel Samsung

  • White cafe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model did not work for me. Its a nice color if you have white appliances.

    I would recommend this to a friend

  • Horrible dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will is the truck driver, rude scratch my ftont door , start speakinv spanish so we couldn’t understand them, horrible costumer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand how you feel about your overall purchasing and delivery experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Defective upon delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one received was broke still waiting for the second one… Who knows when that will be

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with the delivery or logistics of this Samsung refrigerator model, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Poor Communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't recieved it yet. The communication between sales, the geek squad & the geek squad customer service is awful. Still waiting on my appliances to be delivered.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, CarissaP.

      We are here to assist you anytime with the delayed fulfillment of your fridge. To better assist you, don't hesitate to contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to address your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Great fridge with some design issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family hub screen is huge and pairing it with Alexa so it can play music in the kitchen is great. The beverage center idea is great but it really only works for small cans and short bottles. There is not enough vertical space for a regular jug of milk without removing one of the door panels. The biggest issue I have is that the vertical spacing of the main panels is not tall enough to fit a typical 1 liter soda plastic bottle. It ALMOST fits but not quite; if there were maybe half a centimeter more clearance, then it would fit. Yes, one of the panels slides in for more vertical space, but that takes away usable area. You would think that Samsung designers would have thought to accomodate the typical 1L bottle that takes up whole aisles in every supermarket in the US. It’s a big miss in an otherwise great refrigerator.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great design, poor quality and terrible support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the flexible design but after only 6 years the compressor failed. It took nearly a month, and two authorized service providers, to get it fixed. Fortunately only the freezer section was affected and we have a separate freezer, But for such an expensive refrigerator this was totally unacceptable. Samsung, do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and great fridge had the stainless jump to the bespoke line and now i got the screen on is not only pretty but very functional

    I would recommend this to a friend

  • DO NOT BUY! Samsung refrigerators are TRASH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Samsung refrigerator is absolute TRASH. Best Buy sales person lied to me about the quality of Samsung knowing the history of issues with their refrigerators. Please research Samsung refrigerator ice maker before throwing your money away. Every month I have to take everything out of my refrigerator, turn off the power to my refrigerator, allow the ice build up around the ice maker to completely melt which takes HOURS. This process takes time, money is wasted food, frustration. Don't bother asking Samsung customer support for help. You will be exhausted with being transferred 5-7 times each call, told to jump thru hoops, forced to call back multiple times, customer support will drag you thru the mud for months until the refrigerator is no longer under warranty at which time they tell you "there's nothing we can do, you're out of warranty" DO NOT WASTE YOUR MONEY.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimS, we understand the frustration you felt if ice build ups on your ice maker. Let us get this taken care of.

      Below is a link to help you if ice build ups on your ice maker. Please choose "Ice maker is frozen over." Kindly click on the embeddded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147997030) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rufelder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator. The fact that I can see art, listen to music and watch TV on my refrigerator is simply AMAZING!

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Smart refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! It’s worth every penny of the price. Thank you Best Buy

    I would recommend this to a friend

  • Fabulous layout

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we absolutely love this refrigerator. The double door freezer is much better than the bottom drawer freezer we had before.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend
Page 11, Showing 201-220 of 226 reviews
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