Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $3,699.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 233 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 233 reviews
  • Rated 5 out of 5 stars

    I recomend this item 100%

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Flex French door smart refrigerator. It has so many features that makes my daily life easier juggling between work and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I think is a good product and I will recommend it to anybody to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best purchased I made this year

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made this year. It is very spacious, very unique again the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Love our new refrigerator! We really like the water jug feature and my kids loves the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge thus far.. the AI food thing is a cheap gimmick.. I would have preferred to have more cameras in the fridge to actually look at what you have in there, as opposed to need to keep a DB of what's in there. The built in Tablet has been useful and has been updated.. the Ice maker is wonderful and everything runs really quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Refri

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, comfortable, spacious, technology, the best gift ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge! Love Freezer not being a "Dump Bin"

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great Fridge ! Purchased August '24. Much information available to put on the home screen. It was the only up/down fridge we could find that did not have a "Dump Bin" on the bottom. Actually had shelves. This was a very important feature. Now waiting for the matching Oven to be delivered later this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good………………… Great………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! I recommend Samsung Bespoke refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Flex 4 door Fride with Family Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung, Bespoke, Flex 4 door fridge with Family Hub. It is amazing. We are happy with it so far. We only have it for 1 week. The hardest thing for me was getting the doors leveled and opening correctly with the auto opening. The delivery guys were great, but it is heavy and they struggled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good smart Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display is pretty wide and good, cooling is maintained all over the fridge, smart options are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the quality is good and big space everything is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It's so roomy and the various features are awesome especially if you have a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Fridge is so amazing…

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the convinience of having all the tech and apps at my fingertips while in the kitchen. Hey Bixby find me a receipt for Pumpkin pie. It’s like having a chef in your kitchen with you at all times to find answers to baking or cooking Questions whenever you need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart fridge. Good fridge space. Don’t sell it black but was able to buy black panels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BetC,

      We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

      Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

      The refrigerator panel or Family Hub screen is blank or not responding:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/

      Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      The ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Nice looking and functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Would have given a 5star but screen turned off after 2weeks of usage. Had to reboot it after watching YouTube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Works great, love the flex option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart fridge we love how the features help us keep track of our shopping needs and our kids love the apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with few quirks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. A bit touchy auto-open. The screen is fun, but no way to cancel the auto-on feature.

    I would recommend this to a friend
Sponsored