Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 11. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION 2025 Dual Auto Ice Maker Choose cubed ice or Ice Bites™
  • The text on the image is promoting a refrigerator or freezer with a variety of drinks, including soda, juice, and water. The refrigerator is advertised as being able to store both frozen and refrigerated items, offering flexibility to the user. The text also emphasizes that the choice is yours, suggesting that the refrigerator is versatile and can meet different needs.
  • Beverage Center Internal dispenser and built-in pitcher.
  • "Dual Auto Ice Maker: Get cubed ice or Ice Bites."
  • The image features a large refrigerator with a door open, revealing a Beverage Center inside. The refrigerator is filled with various drinks, including multiple bottles of juice and water. The drinks are organized neatly, making it easy for users to access their preferred beverages. The refrigerator is designed to store and chill drinks, providing a convenient and efficient way to keep beverages cold and fresh.
  • The image showcases a large screen, likely a refrigerator, displaying a variety of content. The screen features a weather app, a calendar, and a stream of music and videos. There are also several photos displayed on the screen, including a picture of a couple. The image is advertising the Al Family Hub, which allows users to share pictures, stream music and videos, and access other useful features.
  • Auto Open Door: Open with a light touch.
  • Alt View 16. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 17. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 18. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 19. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 20. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 21. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image shows a large refrigerator with its door open, revealing a variety of food and drinks inside. The refrigerator is filled with numerous bottles, including both alcoholic and non-alcoholic beverages. There are also several cups and a bowl placed inside the fridge. The refrigerator is organized with a dedicated section for fruits and vegetables, as well as a separate compartment for meat and fish. The refrigerator is designed to provide easy access to all the items stored inside, making it a convenient and functional appliance for everyday use.
  • Alt View 23. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 24. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 25. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • Alt View 26. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image features a white metal cooling appliance with a deodorizing filter and a UV metal cooling system. The appliance is designed to provide efficient cooling and air purification, making it a convenient and eco-friendly option for maintaining a comfortable indoor environment.
  • The image features a woman standing in front of a large refrigerator, which is categorized as a Full_Size_Refrigerator. The refrigerator has a large screen on its door, which is likely used for displaying information or advertisements. The woman is holding an apple and appears to be looking at the contents of the refrigerator. The refrigerator is filled with various food items, including several bottles, a bowl, and a potted plant.
  • The image features a person holding a cell phone with an app open, showing a breakdown of energy usage and costs. The largest text on the screen reads "Al Energy Mode," which is likely related to energy-saving features or modes on the device. The image is categorized as Full\_Size\_Refrigerators, which may be related to the energy usage and costs displayed on the screen. The person is likely using the app to monitor and manage their energy consumption and costs.
  • Alt View 30. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.
  • The image features a refrigerator and a freezer, both of which are part of a full-size refrigerator. The refrigerator is located on the left side of the image, and the freezer is positioned on the right side. The refrigerator is 70 3/4" (1,797mm) tall, while the freezer is 73" (1,853mm) tall. The refrigerator is 31 3/8" (798mm) wide, and the freezer is 36 1/4" (918mm) wide. The refrigerator is 59" (1,498mm) tall, and the freezer is 35 7/8" (912mm) tall. The refrigerator is 34 1/4" (869mm) wide, and the freezer is 35 481 1/2" (1,231mm) tall.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • Samsung Which Samsung 4-Door Flex Refrigerator is Right For Me? video 3 minutes 31 seconds
  • BBY Overview - Samsung Refrigeration: WiFi Enabled video 0 minutes 43 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Connection meets refrigeration video 2 minutes 35 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Product Feature: Dual Auto Ice Maker Video video 0 minutes 16 seconds
  • Product Feature: Auto Open Door Video video 0 minutes 10 seconds
  • Product Feature: Beverage Center video 0 minutes 19 seconds
  • Product Feature: AI Vision Inside video 0 minutes 19 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Model:
RF29DB990012AA
SKU:
6571684
Highly rated by customers for:
$3,499.99
Save $1,000
Comp. Value: $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 237 reviews

  • Product Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and highly sophisticated refrigerator. My only reservation is that it is prone to showing fingerprints on the stainless-steel finish and the Smart Hub screen, thus requiring constant wiping and polishing.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Samsung Bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung refrigerator. Listening to music while cooking, is something i always love to do. Now i can do that from my refrigerator instead of turning the TV on. The size and depth is just perfect for my kitchen.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • New Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart fridge we love how the features help us keep track of our shopping needs and our kids love the apps

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Super nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great purchase. Do not need to buy an additional freezer once I was able to get everything in this freezer perfectly organized. We had to wait for the refrigerator but it was worth it. Best Buy delivered the refrigerator a month earlier than first expected.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Good with few quirks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. A bit touchy auto-open. The screen is fun, but no way to cancel the auto-on feature.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Great overall purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really cool it works wonderful and really like the idea of the monitor so big and is all the time connected to internet, also like the feature about the cámara and that tells me what is inside and what is remove. A great buy

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • High Tech refrigirator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good very goooooooooooooooooooooooood

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very good refrigerator. The best one I ever had. A little expensive but very well designed.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Dissapointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BetC,

      We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

      Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

      The refrigerator panel or Family Hub screen is blank or not responding:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/

      Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      The ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Love my new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology for the appliance. Easy to use. Love the cold/freeze options

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Dream Fridge

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Refrigerator. Hi tech has everything i need. And works great

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Installation sucks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied. Except for the installation. They left the water supply leaking and i have to tear the carpet down and replace it.

    I would recommend this to a friend

  • Cool but expensive.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple weeks but everything seems to be working great. Lots of cool features. Kind of expensive for a device that basically keeps food cold but hey, I paid it so…

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Samsung bespoke

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, it’s easy to connect with phone, high with speakers and clarity is 100%. The doors can open automatic just by touching it lightly. I recommend this refrigerator has a lot of amazing features i didn’t even know!

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • So much space!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, but within the 1st week the screen started shutting off for no reason. Get the warranty.

    I would recommend this to a friend

  • Love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so much more space in the freezer compared to the French door with a drawer

    I would recommend this to a friend

  • Bespoke AI Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi tech. Works great. This product has every bell and whistle.

    This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - Stainless Steel

    I would recommend this to a friend

  • Beautiful Bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our bespoke. It has lotsa features I’m sure I’ve not even skimmed the surface yet.

    I would recommend this to a friend

  • Samsung Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge overall is sweet. Only problem is we haven't been able to get the samsung TV feature to work. And Bestbuy and Samsung customer service is not good.

    No, I would not recommend this to a friend
Page 8, Showing 141-160 of 237 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.