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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE refrigerator's spacious interior, customizable panels, and convenient beverage center. The flex zone and ample storage also receive positive feedback. While some customers mention the ice maker being a bit slow, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 190 reviews
  • Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerators we had so far. We especially like that the ice dispenser is located in the bottom freezer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there mybestbuy, I want to congratulate you on choosing the best Samsung Refrigerator. We are glad to have you join our family. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Spacious and Versitile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room! The in door water pitcher and water dispenser are great. The ability to only open part of the door to access drinks is also great. The ability to have the lower right section refrigerator or freezer is a nice ability. Over all a spacious and well designed refrigerator for a growing or large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Easy to use. Liked the idea of using 3 doors for fridge one for freezer or two ref and two freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase. hassle-free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came perfect no scratches no dents. Love this refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my appliances are Samsung. Love it I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespokes 29 cu ft.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge. I love my bespoke with pink glass panels on the top and sky blue panels on the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely silent great refrigirator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, extremely silent and great storage and organization options. I also want to say big thank you to BestBuy delivery folks, so professional and they did an amazing job to put the item to the kitchen. It barely cleared with 1/2" through the corridor.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Food Catalog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves the new fridge. Kids and husband loves the new beverage center and ice maker. Mom loves how organized and ample space there is for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great products and great installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best, not the worst

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while but the canister stopped filling. Samsung was out several times but was unable to fix it. Ended up returning it and buying something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for choosing Samsung for your refrigeration needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Charles Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge. Only complaint is the ice machine sometimes it fills it up too much it spills over when attempting to get ice. Good thing you can turn off the ice maker with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Customizable panels

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great in my kitchen, creates nice contrasting look in the kitchen. Also provides you a great options for customizing the front panels with different color options which can provide new look to your kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, perfect for a single family home. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    This Fridge will make you smile!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator brings a smile to my face every time I look at it. It is truly beautiful, makes tons of ice and has lots of room in it. I am so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Loved the product and the delivery service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there bespoke, congratulations on a Samsung Refrigerator that you love. I am so glad you are enjoying your unit. Thank you for sharing your feedback with us. We welcome you to our family and thank you for supporting Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works awesome, lots of room plus the three way cooling

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a lot of space and the exterior is very modern-looking. I like that there are no door handles and the interchangeable front panels are a great bonus feature.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 4 out of 5 stars

    delivery and installation did not go well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and installation did not go well. The installers did not know how to get the unit inside the house and they damaged the fridge when they attempted to bring it in the house, the fridge is very nice though

    I would recommend this to a friend
  • Pros mentioned:
    Customizable panels

    Rated 5 out of 5 stars

    Nothing But Compliments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fridge I've ever owned esthetically and in general hands down. I love the ability to customize my cooling spaces.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Izzy, congratulations on your new Samsung Refrigerator and thank you for taking the time to post your review. We are happy to welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

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