Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,499.99
Clearance
The comparable value price is $3,689.99

Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE refrigerator's spacious interior, customizable panels, and convenient beverage center. The flex zone and ample storage also receive positive feedback. While some customers mention the ice maker being a bit slow, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 190 reviews
  • Rated 5 out of 5 stars

    Love to be able to change panels.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is top of the line. Good size and very chic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best in its range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely, lots of capacity. Compatible not very complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality good capacity good design and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice with lots of great features

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Nice with lots of great features. Well thought organizers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung BESPOKE Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new "fridge". Easy setup and operation. Great space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice depth. Pretty good price too. It does what it needs to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to wait very long to receive but was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look of this refrigerator. havent installed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great and is really cool. The delivery was seamless as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best fridg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridg. had alittle trouble getting in the house but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nr

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Samsung freeze I choose 4 different color panels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modern buy with some obvious faults

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, wish there was an automatic ice dispenser

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DS92, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you sharing your ideas with us and look forward to sharing them with our design team. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good product with awesome geek support service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and awesome geek support setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and size. Elegant and modern, nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator love all the flexibility of it looks great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Msbishop, congratulations on purchasing the best Samsung Refrigerator. I am so excited to hear that you are enjoying your unit. Thank you for taking the time to share your feedback with us. We are so happy to have you in our Samsung community. ^Brad Samsung

  • Rated 4 out of 5 stars

    Dora options

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very pretty refrigerator comes with lots of different door options

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bout and water dispenser worked for a day before it stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello mariah, we are sorry to hear that your refrigerator is not working as designed. We are here to assist you with any concerns that you have. I am including a link to a helpful troubleshooting guide to support your concerns on the water dispenser (https://bit.ly/3hEUstj). For further assistance, please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143708287) and it will help our team pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Rated 1 out of 5 stars

    Order delayed twice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a month late for delivery. Find something else if you need a fridge in a reasonable amount of time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    I will never buy Samsung again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience! Do not purchase if you want a refrigerator anytime before the next 6 months- 1 year!!!!!!

    No, I would not recommend this to a friend