Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,599.99
Clearance
The comparable value price is $3,329.99

Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE refrigerator's spacious interior, customizable panels, and convenient beverage center. The flex zone and ample storage also receive positive feedback. While some customers mention the ice maker being a bit slow, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 190 reviews
  • Cons mentioned:
    Delivery delay

    Rated 1 out of 5 stars

    This fridge will take you a year to receive it…Run

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this fridge. Best Buy do not have it in the warehouse. Bought mine 5.21.21, today is 10.01.21 and l am receiving parts of it. Several delivery dates which were canceled. I have one delivery date for tomorrow. I can tell you that they are not coming. Will update you. Don’t buy this fridge you will thank me later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst company

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a beverage center have been trying for a year and half and no one can help. No one can even provide the part number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke is the new Kenmore

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beyond our wildest dreams two types of ice and an auto refill pitcher. We ordered charcoal gray panels and these are dark black which turned out better then we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. We are enjoying the three different zones with plenty of customizable space. the refillable pitcher is very convenient, and dual ice maker is great for parties.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kevin, I would like to thank you for leaving a review on your new Samsung Refrigerator. I am glad to hear you are enjoying the unit. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love our new fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. We use this in our 2nd kitchen that we use for entertaining. I bought it for the 4 doors and that the one part can be set to fridge or freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CoolStorage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this model - my family is very happy and enjoying the features. Only thing I would recommend designer that left top door would opened independently, rather opening right one first then left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The ice maker is prob my favorite feature. Tons of ice plus makes small cubes and large cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been fabulous. The auto pitcher has been far more useful than I thought it would be. Temps are accurate throughout each door with testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best choice i made. It perfectly fits and a great colour too. Bespoke from Samsung is just beyond expectations. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing looking fridge!!! I can't wait to get it delivered. My wife and i have eyeing it for sometime now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bespoke four door fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; great design. Beautiful front. The four doors are amazing and I’m totally spoiled with the cold filtered water!! Huge capacity. I love it!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    jaj

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was scratch up and the delivery people could not figure out how to get it into my unit

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Congratulations on your new Samsung refrigerator and we are glad you choose us for your home appliance. Let us help you with your unit, Pixie.

      Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. These can scratch or damage the material. See page 15 of the user's manual.

      When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Glass containers may scratch the surface of glass shelves. See page 19 and 63 of the user's manual.

      Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented. See page 63 of the user's manual.

      If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. See page 24 of the user's manual.

      User's Manual Link:
      https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf

      To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      or

      To further help you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145415754) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installation was smooth and is just as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the nicest fridge I've ever owned. the ice trays that are on the moveable shelf are an awesome perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed and a big Statement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It looks amazing. The blue however is more of a dark navy than a true navy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great, works perfectly. We recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the panel color. Easy to control the refrigerator using smart things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Panels not available in all areas!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panels you need for this aren't available in all areas. The whole customization Bespoke concept falls flat if you can't even get panels for the refrigerator. Another example of poor Samsung product execution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge over all. The main thing we do not like is that it holds finger prints terribly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and functionality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with my blue cabinet. Love the flex zones

    I would recommend this to a friend