Customer Ratings & Reviews
- Model:
- RF90F29AECEAA
- SKU:
- 6615220
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Expensive Ok to try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingure prints and bad meal suggestions for a vegetarian
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anmu,
We appreciate the time you took to let us know about your refrigerator concerns. Let us give you a few tips.
Here are tips on how to reduce the fingerprint smudges on your refrigerator:
a. Wipe with a microfiber cloth regularly.
b. Use a mild cleaner; avoid abrasive cleaners.
We want to speak to you directly to provide support and see what options we can offer to help you regarding your other concern.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151756865) when you message us so our team can retrieve your information.
Thank you.
Nicole
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made. The auto door opening function is a game changer
I would recommend this to a friendSamsung ftw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung appliances has done us right for many years. First installer from Best Buy was god awful though.
I would recommend this to a friendWas back ordered but definitely excited about it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool but it hasn't been delivered yet so I really can't say
I would recommend this to a friendNot as fancy as you think
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps freeze often, and does not really recognize the items it’s inventories
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KennethN,
Thank you for sharing your experience with us. We understand how important it is for your Family Hub features like apps and AI item recognition to work reliably, and we’re here and fully willing to help you get things running smoothly.
To address the app freezing issue, please follow the instructions in your user manual. Refer to page 90 under “The SmartThings app fails to operate”. For guidance on the AI Vision recognition feature, please follow the section on page 61.
User manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
Should you need further assistance, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151527409) to help our team pull up your information.
Thank you.
^Camille
Amazing Fridge SUPER High Tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So clean, prestine, functions well! Your kids will use it more than yourself!
I would recommend this to a friendNew fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge to replace the old one that was starting to make noise
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge so advanced and high tech love it definitely recommend
I would recommend this to a friendNo brainer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge I've ever owned. All the features are amazing.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Buy somewhere besides best buy. Horrible customer service
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge where I ever had. this fridge have all the gadgets it's like a computer
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge and I could not be happier with the size of the screen!
I would recommend this to a friendSamsung bespoke 29cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. The Tech on this fridge is really great
I would recommend this to a friendnot like expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not like what expected to be like how they explain it for us Digital screen very slow docent work always
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this fridge. We are here to assist you.
We recommend checking the resources below for steps to take when the screen is slow. Please watch the video and kindly click on the embedded words for more details.
Update the software on your Samsung Family Hub smart fridge:
https://www.samsung.com/us/support/answer/ANS00086663/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150384802), and it will help our team pull up your information.
^Rodel
Devolución
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The truth is that the space is not that great and the glass gets very dirty, so for me it was not what I expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi LuzdoryE,
We can feel your disappointment with this fridge. We are here to assist you.
We recommend checking the resources below for steps on how to clean the exterior of the fridge. Please watch from the 2:04 mark up to the 2:31 mark.
How to clean your Samsung refrigerator | Samsung US:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149508950), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great and has alot of storage bit ghe ice maker is slow and inconsistent
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience using your refrigerator's ice maker, SergioH. Let's help you out.
To improve your ice maker's performance, please click the link and the hyperlinks and watch the embedded video (if available) for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151236600 in your message so our team can locate your information.
Have a great day.
-John
Damaged refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my refrigerator on July 7, 2025. It was delivered August 22,2025. When it was taken off of the truck and out of the box, it was badly damaged by the fan. They took it back and now they are telling me I won’t be able to get another one until October 7, 2025. I’ve taken all of my food out of my old refrigerator because it’s not cooling. I’m in a real bind. This is so unacceptable. I’m not happy at all!!! Best Buy has not offered any kind of compensation for my inconvenience. They act like it’s no big deal at all!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Product Ok,. But delivery bad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok, but was delivered in my wrong address, even with my explanation in the store saying that my delivery address was wrong in my records.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cicero Ferreira,
To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to leave review, BUT!! Still didn’t receive, back up until mid October. Next will order from Samsung directly, as I ordered my range, fast, on time + $100 for my old one. I financed and paying monthly installments for not delivered refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Awful experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Stopped working 1/2 hour after it was delivered on Aug 20. Been trying ing to get it fixed ever since. Missed service calls, no shows, and multiple phone calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KariT,
We understand the importance of having functional appliances at home. To help you is all we wanted.
We would love to assist you with your service repair as soon as possible. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150742281) when you message us so our team can retrieve your information.
Thank you.
-Kimberly