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Customer Ratings & Reviews

$3,599.99
Save $630
Comp. Value: $4,229.99

Customer reviews

Rating 4.5 out of 5 stars with 232 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance, spacious capacity, and appealing design. Many appreciate the efficient ice production and the suitability of its size for large storage needs. The smart features are also considered a significant advantage, while a few customers have reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 232 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY - Mine broke within 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge if it works. However, beware as our fridge gave out within 3-4 months and non-repairable. Working with Samsung warranty has been a NIGHTMARE. Purchased this on July 9th. Finally received my fridge on August 8th. Fridge decided to quit working slowly throughout the course of November. Initially, the freezer stopped cooling by mid November then the refrigerator gave out completely by 11/29/25. Called one repair company via the Samsung warranty. They took 1.5 weeks to arrive but ultimately could not fix the issue. Then ended up getting a second service company who showed up within 3 days (thanks to a cancellation and they also could not fix the fridge). It is 12/19/25 today and I have been without a working freezer for over a month and without a working fridge for ~3 weeks at this point. At this pace I'll be shocked if I have a replacement fridge by January. So much for Happy Holidays. Still no working fridge. Also, lets not forget the medications and food items in my fridge that went bad as well. STAY AWAY!!!! Not worth the cool tech features. Should have stuck with my GE

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mofas85, we understand your frustration if, after numerous service technician visits, your fridge remains unrepaired. We want to speak to you directly to provide support and see what options we can offer to fix your fridge.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number (1151646230) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator my kids are in love with it too and a big space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not your Dad’s ice box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to Samsung to come up with a refrigerator that is WiFi compatible that can handle many different applications..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung is not delivering what we pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door in door is faulty, not working from very first day, so I am very upset and not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    My dream fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful with so many helpful features! From Alexa to inventory management

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart refrigerator I recommend 100% the best I put on my garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this and we are loving it my daughter loves to use the drawing feature 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fit a lot in this fridge. Love the middle compartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guilmo is very nice ( general manager) he was amazig and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to make a review yet, I don’t get my fridge until the 28th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made. The auto door opening function is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ftw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Samsung appliances has done us right for many years. First installer from Best Buy was god awful though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beapoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the computer design. Awesome upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge SUPER High Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clean, prestine, functions well! Your kids will use it more than yourself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was back ordered but definitely excited about it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool but it hasn't been delivered yet so I really can't say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge to replace the old one that was starting to make noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge so advanced and high tech love it definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I've ever owned. All the features are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge where I ever had. this fridge have all the gadgets it's like a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Buy somewhere besides best buy. Horrible customer service

    I would recommend this to a friend