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Customer Ratings & Reviews

$3,299.99
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Customer reviews

Rating 4.5 out of 5 stars with 220 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance, spacious capacity, and appealing design. Many appreciate the efficient ice production and the suitability of its size for large storage needs. The smart features are also considered a significant advantage, while a few customers have reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 220 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer Service, Good Variety of Products. Will visit again.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    Not as fancy as you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps freeze often, and does not really recognize the items it’s inventories

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KennethN,

      Thank you for sharing your experience with us. We understand how important it is for your Family Hub features like apps and AI item recognition to work reliably, and we’re here and fully willing to help you get things running smoothly.

      To address the app freezing issue, please follow the instructions in your user manual. Refer to page 90 under “The SmartThings app fails to operate”. For guidance on the AI Vision recognition feature, please follow the section on page 61.

      User manual
      https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf

      Should you need further assistance, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151527409) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Refrigerator !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Refrigerator !!! Easy to use ..I live it ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator and removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy guys were very fast, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the family loves the new fridge. The calendar has been a huge help with the family events. never thought I would need wifi in a fridge but I am enjoying all the options it gives us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Looks very modern with a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome with AI enabled. It has multiple functions to efficiently use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Beauty!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most beautiful refrigerator EVER!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very useful and bigger than what i thought,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Has a lot of space. Easy to navigate..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator of the year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fun for kids, better for wife. Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need touch activated door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The access door to the water dispenser can be. difficult to open, sometimes. That door should be touch activated, also. The rest of the refrigerator is great. Overwhelmed by the extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the nicest fridge i see and very easy to use z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and customize! The way it detects what is inside isn’t perfect but is still super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Fridge!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome Fridge for the family, it is a large capacity and we can fit everything. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent customer service.I recomend this fridge 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 2 out of 5 stars

    Fridge is awesome but gets warm.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is stacked with cool features. The dual ice makers are awesome. It's a beautiful fridge and I want it to work so bad. I have the fridge set to 34°. Using multiple sensors and fridge thermometers I noticed the inside temperature constantly fluctuates all the way up to 47°. The freezer portions and flex zones work great. It's just the fridge portion that can't stay reliably on set temperature. Replaced the first fridge but the replacement does the same thing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Caleb,

      We understand how you feel regarding this fridge. We are here to assist you.

      Please see page 83 of the user manual for steps to take when the fridge is not cooling enough.

      https://downloadcenter.samsung.com/content/UM/202503/20250318090146056/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149509201), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge!!!!!!!! Am highly recommend it for big sized families.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the family hub! I love the Beverage Center with built-in AutoFill Water Pitcher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly how you expect a 2025 fridge to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really looks like a 2025 refrigerator. It's pretty "smart" and has a lot of funky gimmicks. Functionally, it's great so far! The only downsides are slow ice making, and opening the beverage door could be a hit or miss.

    I would recommend this to a friend