Customer Ratings & Reviews
- Model:
- OBX RF29BB820012
- |
- SKU:
- 6586698
Customer reviews
Rating 4.6 out of 5 stars with 254 reviews
(254 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the BESPOKE refrigerator's spacious interior and convenient features like the ice maker and adjustable drawers. Many appreciate the sleek design and large capacity, finding it perfect for families. The beverage center is also a frequently praised feature for its convenience. While some users noted concerns about the door swing, the overall feedback highlights the refrigerator's positive attributes.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flex zone is a big plus. Should not miss this one.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Custom Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customizable panels and new model with great features
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready
I would recommend this to a friendRated 5 out of 5 stars
Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Cannot by happier with this purchase!
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready
I would recommend this to a friendRated 3 out of 5 stars
Love it but has issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. I am not happy with the filtered water. I tried calling to have someone come to service it but they just said that we had to dump to gallons with water which we’d already done so I’ll be returning the fridge and trying it again
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mookii.
Thank you for choosing Samsung for your refrigeration needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Reference Number: 1144639892
Have a great day.
^Charles
Rated 1 out of 5 stars
shows every finger print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to keep clean, it shows everything constantly looking dirty
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the feeling of owning a refrigerator that constantly looks dirty, KeithF. Let us assist.
We have provided the user manual for your model. See page 64 for details about maintaining the refrigerator's exterior.
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number () to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to schedule multiple times, finally the delivery team got a broken item , had to cancel the order
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KumarL,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Rated 1 out of 5 stars
Broken on delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator came broken! Sent it right back. Only good think was that the technician found the defect before leaving it!
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nika,
Thank you for choosing Samsung for your refrigerator needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Rated 3 out of 5 stars
Beautiful design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so beautiful i wanted to love it. But it doesnt cool under 40 degrees.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friendBrand response from Samsung
Posted .Hello there.
We appreciate you leaving this review. Let's go ahead and check the settings of your refrigerator.
Your refrigerator temperature operates between 34 °F (1 °C) and 44 °F (7 °C).
If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please see these links for details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
What to do if your refrigerator is not cooling | Samsung US
https://www.youtube.com/watch?v=ogwmuhLH4G4
My Samsung refrigerator is not cool enough | Samsung US
https://www.youtube.com/watch?v=FiAGtKdGHPA
What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145041896) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Design, Ice maker, Size
Rated 4 out of 5 stars
Amazing, convenient; some issues given high cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot to love about this refrigerator. It's definitely the best one I've ever owned. Some cons are making me rethink whether I'd buy it again. I love the size, it makes it easy to keep things organized. It has a very open design that allows you to figure out how to best configure it for your needs (I use a lot of extra bins I already owned but you probably wouldn't need them). Obviously the big plus is the beverage center - it is extremely convenient to never have to refill the pitcher! Love the option of filling a glass or having the pitcher ready to go. (Despite its small/sleek size the pitcher holds a lot of water.) The beverage drawer is also very convenient. The freezer is a decent size and we like the choice of mini-cubes vs large. A few things bug me about this fridge that make me question the high price. First, the ice drawer is a little strange - not sure why the separate cover on the scooper, it's kind of a pain to keep pushing things out of the way to get to the drawer underneath. Also, for this price I would expect a more fingerprint-resistant stainless steel; with 2 kids it always looks pretty gross and I'm constantly polishing it off. It does have the hidden door pulls to reduce touching the front, but it's still not practical to avoid touching the front. The final drawback which is making me question buying this is the design of the glass shelf. I had to clean a messy spill on the shelf which seeped in the edges under the glass. It was a hugh ordeal to even find out how to remove the glass - documentation all has a different style shelf so the phone rep had no clue and there was only a YouTube video from some random guy to explain it - once I figured out HOW to do it it was extremely difficult to actually do it and seems like it will be very easy to break. Finally did it and can't get it back in. Phone rep not helpful. I asked if I can have the version of the shelf that's in the documentation but no one can help. Very disappointing that this upscale a fridge isn't designed better. Not sure what to do as I can't go through this ordeal every time I need to clean the shelf. Basically this is an amazing fridge but for the price they could have put more thought into a lot of the design elements. For this price I'd expect less issues and better support.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Size
Rated 5 out of 5 stars
Great fridge for famiy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new fridge... great size and fits a ton with easy access with doors open and extra fridge drawer and lower freezer. Also love the automatic water jug in the door!
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Loving my Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new refrigerator. Never had hooked up an ice maker before. I got a plumber to hook me up. Fridge also has a water pitcher that automatically refills. Loving this feature! Also, there’s a folding shelf, to hold milk. Love that, too! I’m using the middle drawer for pop. It makes it easier for family & guests to get what they want to drink. Freezer holds more than I thought it would.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friend Rated 5 out of 5 stars
My white fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply love this fridge! From the water pitcher to the drawer to the white glass.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Coolest fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing design, upgrades the kitchen right away would recommend
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friend Rated 5 out of 5 stars
Great Product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice and Functional..Would Definitely Recommend.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
I would recommend this to a friend





















