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Customer Ratings & Reviews

$3,097.72

Customer reviews

Rating 4.7 out of 5 stars with 1961 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,961 reviews
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like very much great space available lots of roomnice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge! So much room! The water filling station is amazing. The extra drawer is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the extra drawer. Very beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator, cools well, and ample space, looks good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beverage door broke. The track that the door slides out on only has one little bitty screw in the front no screws in the back it goes inside the refrigerator wall when you open the door the weight of the shelf pushes on that and ripped my sidewall called Samsung. Customer service was horrible both the Samsung tech that came to the house said it was not fixable and needed replaced. Samsung refused to replace the refrigerator after one year said it’s not part of their problem. Horrible customer service told me I’m out of luck after paying $2400 for this fridge one year ago 

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Is just the right size and looks amazing in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean look with no handles. The 4 doors are perfect especially the beverage center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our fridge. The Flex Drawer in particular is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice quality and very spacious. It has two different types of ice and it has its own water filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great my mom loves it it stores everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice so far. Enjoying the beverage center. Nice colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the beverage storage. Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jongmhong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great to work and nice condition every thing is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Looks great. Loves the water station. Deliver and service at the store was great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator although very nice it is not fingerprint resistant and the filter is really hard to change not as easy at it looks! With Samsung I would recommend getting extended warranty! My daughter has the same one and is having problems with the filter too! Wouldn’t recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IngridG,

      We understand how you feel about your refrigerator and the process of changing the water filter. We're here to help.

      We have shared a video link below that we suggest watching from 2:04 to 2:33 for tips on cleaning the exterior of your fridge to prevent leaving fingerprint marks.

      How to clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      Additionally, below is a link with instructions to help when changing the water filter on your refrigerator. Please check the embedded words and watch the video for more details.

      How to replace the water filter in a Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS10005090/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150676745) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Bespoke for the win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and colors. Has ample room and capacity. Love the beverage center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all I want and in a very convenient package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very spacious. So far so good. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for nearly a month now. Still waiting on panels that were back ordered but were scheduled to be delivered 2 weeks ago. Still trying to get use to the best use of space. We like it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, the layout and design is perfect.

    I would recommend this to a friend