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$3,097.72

Customer reviews

Rating 4.7 out of 5 stars with 1961 reviews

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    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,961 reviews
  • Rated 5 out of 5 stars

    No regret if you buy it, totally worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money well spen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase, so far we are very happy from the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature Differences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has different temperature zones as I put a thermometer where my milk spoiled two times. The reading on the thermometer was at 50 degrees when the setting was set to 37 degrees automatically.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide our customers with the utmost convenience at its best, Vicky. Let's get your fridge's cooling temperature corrected!

      Items with a lot of moisture can freeze in the refrigerator, mainly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator. Learn more from these details.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      You may also watch our youtube video about "My Samsung refrigerator is too cold":
      https://www.youtube.com/watch?v=40o6rKjU9UM

      I have shared the model's user manual for the recommended setting for the fridge and freezer. Turn to pages 37-39 for your reference:
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      Since the display on your fridge is an average of the ambient temperature of the entire compartment, check out this link about "What temperature should I set my Samsung refrigerator to" and scroll under "Check the temperature with a thermometer" for further information:
      https://www.samsung.com/us/support/answer/ANS00080450/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145380449, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is really nice the only thing is the ice maker does not make a lot of ice quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Only thing I noticed after it was delivered is a ding on the freezer drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the product long enough to feel comfortable giving it a five star but so far loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dint had the product long enough to review and give it a 5 star. so far so good with my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but dented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is beautiful. My only complaint is that it arrived with a dent in the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing but the geek squad let my fridge stand there for 3 days and my food spoiled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, lots of storage space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so much room from top to bottom. The soft serve drawer is amazing and I love the infuser pitcher that auto fills so you have a quick way to get more water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge very much. the only down side is the ice does not fill all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how much room is in this fridge. I absolutely love it. I can see everything now! The Beverage Center and the middle drawer are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! So stylish!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What statement piece for the kitchen. The functionality and design are top notch. We also received exceptional service at BB! Love the ice maker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent got it yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure havent got it yet. But they wanted to give me 5 bucks for this review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a month, but like the Fridge. Ice maker is very slow.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY REFRIGERATOR

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A low quality refrigerator, it was bought two years ago, first the water dispenser failed, when I called the technical service they indicated that it was damaged and had a change cost of $800, I looked on the web for the part that cost $250 and had a video on how to change it and it was very simple, a few months later it began to defrost, the technical service came and indicated that some filters were damaged, they changed them and that is covered by the warranty, two weeks later it came back with the defrost failure, the technician came again and indicated that the refrigerator no longer worked, that is, it was totally damaged after just two years, now I am claiming the warranty with Samsung. A refrigerator that costs more than $3000 is a very bad machine. Draw your own conclusions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge!! Color didn’t go with our kitchen though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sight unseen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a lot of dents, surface-wise that were unseen due to bubble seranwrap covering. I mean it know it was a couple hundred off, but still paid 1500 for it. Otherwise unit itself funtions great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      -Trisha- Samsung

  • Rated 2 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator makes to different types of ice. The refrigerator even have an alarm on it just in case you leave it open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MykeeshaR,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Samsung - Bespoke 29 cu. ft 4-Door French Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, great fridge. Love the pitcher in the door.

    I would recommend this to a friend