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$3,097.72

Customer reviews

Rating 4.7 out of 5 stars with 1963 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,963 of 1,963 reviews
  • Rated 1 out of 5 stars

    Idiotic design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most idiotic refrigerator I have ever used. You have to open the door to access the water, and stand there for half a minute while a tiny, tiny stream trickles out and releases all of the cold air from the fridge. Useless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We appreciate you taking the time out of your busy schedule to write an honest review on your Samsung refrigerator model.

      The minimum speed and amount for the water to dispense should be 6 ounces in under 10 seconds. If it takes more than 30 seconds you may want to follow the steps outlined in the video and link shared below.

      How to fix your refrigerator's water dispenser:
      https://www.youtube.com/watch?v=XR86_O-ZfFA

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      I have also shared the user manual of this model. Please turn to page 69 for a solution to a weak water flow.

      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145653034 to help our team pull up your information.

      Leo Samsung

  • Rated 1 out of 5 stars

    Ice maker issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Samsung ref. has an issue with the ice maker. Try to avoid it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator ever. I can’t get three glasses of ice in three hours

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave this review, MasonD. Let's get you the information you will need for your ice maker.

      A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. Also, the ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours. Please see these links for details.

      Ice maker is not working - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01001942/

      What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
      https://www.youtube.com/watch?v=heJu7r3JqNc

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145040615) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung