Customer Ratings & Reviews

Love my Bespoke fridge. The customizable panels look great in my kitchen, and the storage layout is super practical. It runs quietly, keeps everything cold and organized, and the flexible zones are a huge plus. Stylish, reliable, and really easy to live with.

I recently purchased the Samsung Bespoke Refrigerator/Freezer, and I couldn’t be happier with its exceptional features and performance. This appliance has truly transformed my kitchen experience, and I’m excited to share my positive review. One of the standout features of this refrigerator is its Beverage Center. With the option to choose between an internal dispenser or a built-in pitcher, I can enjoy refreshingly cool, filtered water in two different ways. The added bonus of infusing flavors takes my hydration game to the next level. The extra-large capacity of 29 cu. ft. is a game-changer for those who require ample storage space. I love how this refrigerator offers flexibility and organization, allowing me to effortlessly store and access all my favorite foods. It eliminates the hassle of running out of space and ensures everything is conveniently within reach. The Dual Ice Maker with Ice Bites feature is fantastic. I can select between cubed ice or Ice Bites, which chill my beverages faster. It’s a small but delightful touch that enhances my drinking experience. The FlexZone Drawer adds another level of convenience. With five different temperature settings, I can customize the drawer to accommodate a variety of items, from fruits and vegetables to meat and seafood. It’s like having an additional fridge within my refrigerator, providing versatility for all my storage needs. The modern design of the Samsung Bespoke Refrigerator is sleek and sophisticated. The flat panel door design with recessed handles seamlessly blends into my kitchen, giving it a modern and elegant look. It’s a beautiful addition to any home. The large crisper drawers are perfect for keeping fruits and vegetables fresh for longer. I appreciate having dedicated space to store my produce, ensuring it stays crisp and flavorful. The Twin Cooling Plus technology is a standout feature that keeps my food fresher for an extended period. With independent fridge and freezer controls, I have peace of mind knowing that each compartment maintains its optimal temperature, preserving the quality of my groceries. The stainless steel paneling of the refrigerator contributes to consistent temperature maintenance throughout the appliance. This feature ensures that my food stays fresh and doesn’t suffer from temperature fluctuations. It’s a testament to the appliance’s durability and efficiency. The Wi-Fi connectivity and Samsung SmartThings App allow me to control the temperature of the refrigerator and monitor it remotely. This feature adds an extra layer of convenience to my life, as I can make adjustments even when I’m not at home. Samsung’s commitment to accessibility is commendable, and the ADA-compliant display makes it easy for everyone to access the controls effortlessly. This inclusive design is thoughtful and ensures that everyone can enjoy the benefits of this remarkable appliance. Lastly, the warranty provided by Samsung is unparalleled. With an additional year of manufacturer’s warranty, I have confidence that I’m covered for two years on parts and labor. Furthermore, the extended coverage of five years for sealed systems and ten years for digital inverter compressors showcases Samsung’s commitment to quality and customer satisfaction. In conclusion, the Samsung Bespoke Refrigerator/Freezer is an exceptional appliance that has exceeded my expectations. With its innovative features, ample storage capacity, modern design, and comprehensive warranty, it has truly transformed my kitchen experience. I highly recommend this refrigerator to anyone seeking convenience, functionality, and style in their home.

Has been the worst experience and now twice two broken refrigerators delivery was horrible

Water leak detected. Disappointing to see Brstbuy selling appliances without passing quality check.

This roomy 29 Cu. fridge has so many wonderful features. The Flex drawer is great. We use it as a beverage drawer and has an option for four temperature settings you can adjust thru a Samsung app on your phone. The filter is arm height not on the floor like our previous fridge. The ice maker makes two sizes of ice, regular and ice bites. no loud grinding for crushed ice like our previous fridge. A hidden door within a door houses the beverage center with water dispenser. It does have a drawer for frozen foods. You have to play a little freezer Jenga to locate stacked items. But it's a small price to pay for all the other great features. Sleek outer profile. No drips or water stains.

The delivery for this product was deplorable. The doors were not removed and the unit was damaged on the way in. When I refused the unit I was punished with damages to my marble floor, walls, and door

I've had horrible luck with Samsungs fridges in the past but i had very few choices for a frdge that large. I love the changable glass front and the 2 sizes of ice NOT in the door. I also love the pitcher in the door because i can fill my water bottle really fast. They finally got it right. LOVE THIS FRIDGE.

So far, so perfect! We had some very specific requirements for a new fridge and this one met most and more. We are a family of four and avid bakers and cooks so we tend to have a lot of food on hand and this has a glorious amount of space. First, it is oh so quiet! All of it. The drawers are on actual wheels not just plastic on plastic so there's no shimmying them in and out. My biggest peeve with other designs is when the shelves don't go all the way back. You can't have a 2" gap in the back of the shelves without stuff falling back there! No gaps here! Lighting? Plenty of it, but not like the sun. Ice? 2 lovely little kinds. The self-filling pitcher? GLORIOUS. The flex drawer is perfect and we use it strictly for snacks and drinks so the kids don't get their grimy little hands all over the rest of the fridge. Another pet peeve about other designs were the freezer wire baskets. We didn't want any of that. (You lose all of your icy pops in there!) These are nice and open, easy to see everything and move things around. Also! There is a great flat and wide space that runs along the front of the top drawers and it is unbelievably helpful! I can set my glass there while I pour some o.j. or whatever. It's a nice additional feature I wouldn't have thought of. Fingers crossed it lasts as long as it should.

Wow!! It's been 15 years since our last new refrigerator. Times have changed! We love the indoor option with water dispenser AND a container that fills with water and has a small filter for fruits or veggies so you can flavor the water! We also like the spaciousness and options for shelf adjustments. The "short" door opening is perfect for items you use frequently so the entire door doesn't need to be opened. Those items are available from the inside also. (We keep coffee and butter in ours) No door handles give it a sleek look and makes it easy to clean. 2 choices of ice sizes was a bonus yesterday I don't notice in the store! We love the accessibility to the ice with the floating drawer in the freezer that keeps it all separate from the other frozen foods. I love that short shelf area next to the icemaker for flat items, again ones we use more often. Shredded cheeses, bacon and all leftovers are found quickly in that drawer. Overall we believe we made an excellent purchase and know we are going to enjoy this refrigerator for many years.

This is a great frig I like everything about it! It is spacious, the center drawer is a bonus, makes two ice options, has clean lines, the water option is inside, and the delivery people were so kind and helpful. From the sale to the delivery to use are all five star!

This is a beautiful addition to our kitchen! The shelves configurations are easy to change, as are the temperature controls. The amount of cold water available from the in-door tap is always limited on any model, due to the size of the internal reservoir, and the auto-refillable water pitcher is a great solution to that challenge. When I first saw the dual ice maker with the built-in scoop, I questioned how much I'd use it - it has quickly become one of our favorite features. Best Buy installation was fast and friendly. We're very happy with this purchase!

“Recently bought a refrigerator and it works great. Spacious, quiet, and keeps everything very cold. Very satisfied with the purchase.”

Very solid purchase! My wife wanted a new fridge and I found the 4-piece bundle offered by Samsung. So far, she is very satisfied with our new kitchen. The fridge is uber spacious and organizable. The best feature is the beverage center. We buy bottled water for drinking, but we use the automatic refill pitcher when we cook and for our dog's water bowl. Much more convenient than the tap. The flex zone is perfect for deli meats and thawing out steaks/meats for the grill. We have a section for deli, a section for Hello Fresh ingredients, and another section for our dog's home-cooked protiens. The freezer is awesome and spacious. My wife is a huge fan of the two types of ice. It looks great in our kitchen...clean and modern looking. Could've gone with other brands/models, but happy we made this purchase. Our kitchen is exciting again!

So many positives to this Fridge. Delivery went and on time. Way more space than we know what to do with. The water picture is a cool feature for fast full-ups. Two sets of ice is nice. I’m surprised at how much space is in the freezer. Overall we love it!

I'll admit, I was very hesitant to buy this refrigerator because of the mixed reviews online. Some users complained about cooling issues and leaking. But we took the risk because the fridge is so sleek and modern, And after two years, I happy to say the fridge works great. I keep the cooling temps above minimum and it maintains the temps in both the fridge and freezer. Another plus is the water dispenser aka Beverage Center. Since the dispenser is inside the fridge, you do not have the issue of mold. And it includes a built-in pitcher that automatically refills. And of course, the ice. Plenty of ice that it makes. And lastly, this fridge looks gorgeous in my white modern kitchen. My guests are always complaining on how beautiful it looks and they love the beverage center.

I love my refrigerator! It's sleek, spacious, and well designed. There is so much space in the refrigerator. The ice is in the freezer where it belongs. The freezer could maybe use more space. I love the cheese drawer and how it's organized. It could use more space in the vegetable crisper drawers though. The shelves are easy to adjust and remove for cleaning. I love the water dispenser and pitcher inside the little door. It keeps the outside looking clean. It doesn't drip. I love my pitcher and use it to fill pots. No waiting to fill anything, just pour. The shelving in the doors is spacious. The ice maker may seem slow at first, but once it fills up, I notice that it holds a lot of ice.

This would be the 2nd refrigerator we have bought in our life time. 1st one lasted us over a decade and I'm hoping this one does the same. Let me tell you, if you have a water dispenser - you won't need one anymore with the water pitcher and dispenser it has. It automatically refills and make lots of ice, you'll never run out. It cools and freezes extremely well and you can change the temps from your phone, which also reminds you to change the water filter and notifies you when the door has been left open. Awesome refrigerator all the way around.

I’ve been using the Samsung BESPOKE 29 Smart Refrigerator with Beverage Center for a while now, and it’s been an excellent addition to my kitchen. The freezer works perfectly, keeping items well-preserved and organized. The overall capacity is impressive. Plenty of space for groceries, drinks, and leftovers, making it ideal for families or anyone who likes to stock up. The Beverage Center is a nice touch, offering easy access to chilled water and drinks without opening the main doors. If there’s one area for improvement, I’d suggest a more efficient, longer-lasting water filter. It does its job, but enhanced durability or longer filter life would make maintenance even easier. Other than that, the refrigerator has been very convenient, quiet, and reliable. The smart features work smoothly, and I haven’t encountered any issues. Overall, it’s a stylish and functional appliance that delivers exactly what you’d expect from Samsung’s BESPOKE line.

Fits perfectly and spacious. We like having 3 separate compartments, the built in water picture and its ability to make 2 different types of ice. Looks great!

Love the size of this refrigerator. The beverage center and ice maker in the freezer are it's best features. Sleek design and overall great refrigerator.