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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,959 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Water disposal is great. Ice is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. It is set up perfectly for organization. We especially enjoy the beverage unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator does more than what we expected. Easy to clean outside, everything else works great. Would purchased again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great! We have had for about a year now with no issues, our sales person was very informative and helped us with all of our needs

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , love the design and sleek look. Love the 2 kinds of ice !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of Samsung refrigerators due to ice maker issues with my last refrigerator. They appear to have solved this issue by putting the ice maker in the freezer and offering two types of ice. So far it has performed as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my house with this fridge and purchased again for my new house. Takes some getting used to no handles but looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Welcome to the future.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart things app and style of this fridge are in matched. It works so incredibly well and is so easy to set up. The flex space has so many options for use too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Hydration station for the win!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, the hydration station within the door is awesome. Love having the self filling pitcher. The space the fridge has is great as well. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than what I thought it had. Beautiful appliance

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. It is spacious, cools evenly, the ice is awesome and it texts me when the kids leave the doors open and when the filter.is due to be changed. I couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Samsung has a great ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Excellent for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout of this fridge is amazing. The middle part is great for my kids snacks and drinks. I love the notifications if the door is open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Fridge and Freezer, Flex Zone-not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big and beautiful. Love the varying options for opening the doors and the bottom freezer drawer. The flex zone, even though it is set at 0 degrees F, does not freeze much of any liquid to a solid form. That is disappointing. Other wise we like the fridge well enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shelly,


      Thank you for reaching out and loving the fridge. I understand you're concerned because it doesn't freeze; this is not the experience we want you to have.

      To help you with this, I am providing these links below to guide you on the issue.

      Kindly click this link for some Troubleshooting steps to help you with your concern:
      https://www.samsung.com/us/support/troubleshooting/TSG01001029/

      What to do if your refrigerator is not cooling:
      https://www.youtube.com/watch?v=ogwmuhLH4G4

      Should you need assistance, you may reach us via the following for immediate support:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144799863

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #NC 12967895 case # 363407709 Great refrigerator... but bad customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - BESPOKE Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart refrigerator can be connect with a smart phone to control the temperature, ice maker, and notify you when the door is left open.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Glad we went with this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the nicest fridge we have ever owned. Still working on our remodel so I cannot speak to its cooling abilities. So glad we wentwith the beverage center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Bespoke!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I saw Samsung I wanted it! Plenty of storage, I love the freezer is down low and the ice and water dispenser are hidden. I love I can change up the panels for different look when I get bored and want to switch up decor. It alerts when the fridge door is left open. My fruits remain crisp a little longer. This is not just because I’m a fan of Samsung but it really is a nice fridge and works for my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Lots of room and keeps everything cool. I like that I can control it with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    The majic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item.specially ice maker two different type of ice tube.freezer and produce compartment also wonderful.

    I would recommend this to a friend