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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,959 reviews
  • Rated 5 out of 5 stars

    Recommend Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity. Great quality. Very pleased with the item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the fridge has been great and we love it. Nice and spacious. We get a lot of complements about the Bev center.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator so far. Stylish, pretty and a functional design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is the same as the product description. The installation was professionally carried out by the Bestbuy installation team. The product has been functioning very well without any issues since purchased. I will definitely recommend buying electronics from Best Buy for peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Product is just as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, like that it doesnt have handles and you can just pull it open. Plenty of ice always. Just a good choice for us.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome beverage center access. Love the center drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bangin' Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bangin' fridge. Charcoal glass panels look bangin'. Samsung did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good refrigerator, spacious, comfortable and very elegant

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied, has plenty of room. I like the middle draw

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, works well, plenty of room for the food. Good for kids also

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best refrigerator ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we have ever owned. Love the dual ice maker and the clean lines of the stainless exterior.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator although very nice it is not fingerprint resistant and the filter is really hard to change not as easy at it looks! With Samsung I would recommend getting extended warranty! My daughter has the same one and is having problems with the filter too! Wouldn’t recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IngridG,

      We understand how you feel about your refrigerator and the process of changing the water filter. We're here to help.

      We have shared a video link below that we suggest watching from 2:04 to 2:33 for tips on cleaning the exterior of your fridge to prevent leaving fingerprint marks.

      How to clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      Additionally, below is a link with instructions to help when changing the water filter on your refrigerator. Please check the embedded words and watch the video for more details.

      How to replace the water filter in a Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS10005090/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150676745) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, great value, awesome quality, and resilient design.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Pitcher water fills automatically!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have pitcher of cold water that refills automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Refrigerator. Middle drawer is great for lots of drinks and love the dual ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Great design. I chose stainless to match my other appliances

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like very much great space available lots of roomnice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    J

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the extra drawer. Very beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit about 3 weeks and so far are very pleased w it. Zero complaints. Delivery and setup smooth as silk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great refrigerator. Looks impressive on the outside and clean on the inside. Plenty of room. Customizable panels.

    I would recommend this to a friend