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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,959 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for this fridge. Dealing with Samsung and getting new panels haven't been fun. But overall love the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- love the external drawer. It came with a small dent in the door, but the door was replaced! All good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but sturdy???

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for 8 months and my freezer stopped cooling. Called two days ago and went through online technical support. Cooler but three days later still no ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MsCole,

      We can imagine how disappointing it must be to have your freezer stop cooling and still not have ice even after going through initial online support, especially with a refrigerator you’ve only had for eight months. We’re here and fully willing to help you work through this so you can get your appliance functioning normally again.

      To continue troubleshooting the ice production concerns, please follow the guide below, and make sure to click on the embedded links within the article for additional support:

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548189) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire family loves it. Very nice appearance and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient all the storage are usable great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Has a lot of space and love the water pitcher feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Super quiet and the water pitcher auto refill is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 3 out of 5 stars

    Overall good refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Love the extra door & beverage center, but the water doesn't gill up all the time. I have to remove & place back in a few times. Same with the ice maker. Hoses are in tact so not sure what the problem is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MelanieB,

      Thank you for sharing your thoughts on the Samsung RF29BB8600QLAA. It's wonderful to hear you're enjoying the extra door and beverage center features. Regarding the water and ice maker performance, the intermittent filling could be linked to alignment or pressure settings.

      For the ice maker to operate properly, water pressure must be between 30-125 psi (206-861 kPa). If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure.

      To assist further, review the troubleshooting link to help you identify and fix the issue with the autofill pitcher and the ice maker by following the hyperlinks and videos and selecting the best option that describes your experience with them on the links below.

      Autofill water pitch doesn't fill
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      Ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148049172) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real nice refrigerator. I like the extra beverage drawer which gives me more room for other items above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very grateful to everyone who directly or ind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am very grateful to everyone who directly or indirectly participated in this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung BESPOKE Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous appliance! We love the beverage center and both ice options.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so much! Best purchase I have made at Best Buy! 100% recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge cools up real quick and the self filling water jug helps a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this icebox but the filter did randomly start leaking and flooded our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this my fridge, it’s Spacious and beautiful, love at first sight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space and easy to open and operate. I love the make

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We really like this one m. Has

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality! We really like it. Works great with enough capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great fridge with great features; well organized. I hope it lasts longer than the last fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My family loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Capacity, the looks, my family and I really love our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved, is beautiful and have a good capacity I recommend

    I would recommend this to a friend