Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,959 reviews
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy! The beverage center provides water mutliple ways and the ice tray also does the same!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two was very professional, understanding in dealing with an elderly clienr, and patient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart fridge with different options to store items. Their water fill cup and chiller/freezer are very convenient per day to day use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot except the water pitcher does not automatically refill its self. Will have to contact Samsung for help. Best Buy not able to assist.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Samsung Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another terrible product from Samsung. With Ice making issues in our last Samsung refrigerator why we attempted to buy another Samsung proved to be a stupid decision. This refrigerator has constant frost build up in freezer.. 70 days old and ice maker is not working. This is a bad product and also a bad design . Can’t really adjust shelves to maximize refrig space. It is awful! Choose another brand!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ArthurH,

      We understand the frustration of dealing with a refrigerator with frost build up in the freezer and a non-working ice maker. We're here to help.

      Here is a link to the steps for troubleshooting when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148320159) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it perfect fridge. My family is very happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a 4th of July Weekend sale. It's got all I wanted: French doors, 4 doors, metal cooling, tons of space and it's just elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love the beverage center and two ice types. Lots of room, fits great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Perfect for a big family . A lot space

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has an efficient design, large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. The filtered water is also very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't wait ...get it now

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a side by side. Took two years to decide on this model. Can't believe I waited. Great set up.. Roomy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchases I've ever made in my life

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water-refill pitcher inside and two different size ice cubes and all the space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quick with no hassle and respectful of property during delivery

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous! Highly recommended for your kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room but only drawback is it doesn't make a lot of ice. My Whirlpool was better at making ice. But all in all I am extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love Love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Very classy and love the ice options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked and looked and feel that this is the best refrigerator for us

    I would recommend this to a friend