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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,959 reviews
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. East install with Best Buy install team. Install team was on/time, courteous, efficient and cleaned up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best fridge/freezer we've ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb fridge/freezer. Maximize storages, minimizes release of cold when opening sections.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Storage space

    Rated 5 out of 5 stars

    Awaome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space and the ice maker worh the water pitcher had product would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the water pitcher feature and ice tray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Happy Wife Happy Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. The amount of room in the refrigerator is more then enough.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I splurged a little for this fridge! Its beautiful. I love the internal water dispenser!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. So far I am very satisfied. I recommend it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very happy with my decision with best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from best buy is so relaxing and less stress with putting myself together. Delivery is very well organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! Best Buy took good care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service & excellent product quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting refrigerator, looked at many models and choose this one because on the four doors and the dual freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Just meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stylish and cool looking but other than that im not sure. This is the second one theyve delivered and it still has issues. Anytime you use the autofill pitcher the water dispenser side leaks in the door. So you have a pool of water eventually leaking down to the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke fridge French 4 doors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the Samsung products, high quality with a beautiful design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator and Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and features We are in love with the vibrant colors and new glass doors model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The service was great!! Chad was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my frig!! it is beautiful and works so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter’s Pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter chose this refrigerator. I wasn’t sure if I would like it or not. I love it. She made a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service ,perfect delivery service and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and service, thank you best buy for the help

    I would recommend this to a friend