Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,959 reviews
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Awesome choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the refrigerator. Well designed and very convenient. Auto water pitcher is my favorite function. Wish the freezer is little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    user366530

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass doors. Indoor water pitcher is more convenient than traditional water dispenser (which is also available when needed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and very convenient regarding size and use, especially for an active family of 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the two type ice. Looks amazing in the kitchen and has so much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and cold water dispensing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge! Plenty of room for everyone in the house to keep there favorites cold

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space!! Love the flex drawer and the water pitcher. It's great having a chilled pitcher of water accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    look nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall its look nice and working fine happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice and water!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month, the dual icemaker is great and the built in water pitcher is a gamechanger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but wouldn’t fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but wouldn’t fit due to how deep the doors are which caused it to need a wider opening than a regular fridge. Would be nice if that was mentioned in the description. We also wanted to return it while the install was happening after learning it wouldn’t fit. Installed acted like that wasn’t possible. So we had to set another appt and waste another afternoon.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ben S,

      We understand how frustrating it can be to discover the refrigerator requires more space than expected. This Samsung model is designed for built-in clearance and requires 2 1/8 inches of space on each side to allow the doors to open fully to 90 degrees. We recognize that having to reschedule the installation added extra time and effort. Details about the recommended side clearance and proper door operation are provided on the specification sheet on the Best Buy product page as well as on the Samsung website. Your feedback will help us improve how product details are communicated for future customers.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great accent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. I purchased multiple of these for commercial office space and everyone makes comments on how nice they are. Very spacious, great lighting, and like that the doors fully swing open...just keep that in mind for your space planning

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    I think I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator after looking at a zillion. I kept coming back to this one. Fortunately, I was able to get a good sale on it. I love that the ice is in the bottom and can be scooped out. No more ice cubes dancing across the floor. I really like my beverage center. I usually make fruit-infused water; people can still get the plain, filtered kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, awesome size and capacity. Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Support Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my Samsung refrigerator but I do want to say it is new. The conveniences of this item are numerous and I am very pleased. Also it would be negligent on my behalf if I were not to praise Best Buy and their staff for this purchase. I never even considered this business in my quest to replace a refrigerator that failed. Bill Smitth staff replaced parts and then said they were the wrong parts and 2 weeks later I was still without a fridge. I was recommended to go to Best Buy to see if they could get me one...lo and behold a week or so later it was delivered and setup. I am very grateful to all involved and agian so far I am in love with it...especially the ice trays...never knew you could get two different types of ice from a fridge. Feel as if I have jumped into the 21 century for certain. Anxious to try out the swapping of panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time to cool. The only draw back is the ice maker is slow to produce. And each time I’m in the kitchen I pull the ice from the back so the maker will drop more ice. The shelf space doesn’t allow for tall bottles, I have to lay those down. Ample space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is no handles. So if you don't like smudges and finger prints, this may not be the one for you. The unit itself is great, love the water system and 2 kinds of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Large size for both the refrigerator and freezer. Ice is easy to get to and the beverage center is excellent for easy quick access to water and other drinks if using the shared frig shelving as part of the door. The flex drawer for frig and/or freezer works well too for special needs

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best refrigerator ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, sleek and contemporary. I love having an optional ice cube size. The beverage storage is the best. My delivery and install was smooth, technicians were great.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung French door fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, works great, and is very convenient. Shelving is set up perfectly, love the extra door with water and fridge keeps the water container full at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, but not quite 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator with nice features, always-full water pitcher, 2 sizes of ice cubes, clean front , and lots of space inside. Doors close a little rough and very few places to put a gallon of milk. Would buy again because of the positive features.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous refrigerator needed replacing and quickly too. We found this Samsung at Best Buy and it is everything we needed. The beverage center is very convenient as is the center drawer.

    I would recommend this to a friend