Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 6493523
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the Beverage Center, overall performance, and design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator. Many appreciate the ample storage space, ice production, and perfect size, as well as the temperature control and quiet operation. However, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Bespoke Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works great. We have used it a week and love it .
I would recommend this to a friend Brand new refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best experience at best but they were able to help me out in 30-40 minutes with purchasing a brand new refrigerator and got a $100 dollar gift cards ! They have the best employees on the floor for customer service very amazing.
I would recommend this to a friendBespoke fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ridge. Could have more space for beverages and condiments
I would recommend this to a friendWorks well, looks good, and we like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator replaces another LG we owned. We like it, but did like the ice maker and water dispenser in the door. It was the water line heater that broke and couldn't be replaced (in the old refrigerator). This one is working well and we have accomodated to the ice maker and water being inside the door and freezer.
I would recommend this to a friend- Pros mentioned:Overall performance
Bespoke refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appearance of the refrigerator . It adds a new modern touch to our home
I would recommend this to a friend - Pros mentioned:Design
The fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, my husband and I enjoyed it everyday, we also love the design
I would recommend this to a friend Samsung Bespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the product. Door with beverage center drifts close, which is very annoying. Looked online and it is a common experience due to the design. Also had issues with the delivery. The date changed multiple times and finally arrived 2 weeks after the initial date. We were expecting 3-4 weeks but the management at Best buy worked with the distributor to get us the fridge in a more acceptable timeframe.
I would recommend this to a friendEXEMPLARY quality and style!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic, exemplary quality, style and versatility.
I would recommend this to a friend- Pros mentioned:Design
The best Samsung new design fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New style refrigerator, easy to clean. We all love it, good choice.
I would recommend this to a friend - Pros mentioned:Design
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, love the color but have not seen it in my house yet
I would recommend this to a friend Bespoke by samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful addition to any home! Spacious, just perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it was above my expectation 
I would recommend this to a friend Bottom freezer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually do reviews so I'll be brief. I like everything about this refrigerator except the pitcher and the bottom freezer. The pitcher is nice to have and I like how it refills itself but the lid slides off while pouring so I have to hold it. A new one would cost $206. Not willing to pay that much for a pitcher. The problem is the freezer. I called for service and had the rollers replaced 2 times already and still having problems opening and closing the bottom freezer door. I should not have to pull and push so hard to open and close. I cannot upload a video! Also, the freezer gets really frosty and the ice cubes are not as nice as the photos shown.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about your overall experience with the refrigerator. Let us help.
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
You may also refer to the unit's user manual for other solutions when the fridge/freezer is overcooling. Turn to page 68.
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
For further assistance with the freezer door, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147406681) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Design
Excellent Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with nice look. Enough storage capacity.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is all of my dreams, Fliterated and cold water very useful .
I would recommend this to a friendDisappointing supposedly WHITE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed that the refrigerator was NOT white white but grayish white. All of our other major appliances are WHITE, including a 10+ year old Samsung 4 door refrigerator. Too much hassle to try and rectify. However, features are great, other than the color match.
I would recommend this to a friendRefrigerators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hust too big for my little kitchen. Needed the 23 inch model
I would recommend this to a friendDorcas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 4 doors and depth. I also love the replacable doors
I would recommend this to a friendPoor customer Services
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Lowe's Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
^Joshua
- Pros mentioned:Design
Great Modern Look!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many compliments on it so far- Sleek Look- Easy access drawers. Love the middle drawer for drinks-
I would recommend this to a friend