Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 6493523
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the Beverage Center, overall performance, and design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator. Many appreciate the ample storage space, ice production, and perfect size, as well as the temperature control and quiet operation. However, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were excellent. They delivered the product in a timely manner.
I would recommend this to a friendAmazing buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Brings in very neat look to our kitchen
I would recommend this to a friendNice looking and very functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the layout and the drink door with water pitcher
I would recommend this to a frienda month review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had about a month. love it. the ice bits are about a 1/3 the regular so not "sonic" type ice
I would recommend this to a friendLove this Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! The quality is great and the layout is very useful!
I would recommend this to a friendClassy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful fridge. I loved the depth of this fridge.
I would recommend this to a friendN
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice product easy installation and instructions
I would recommend this to a friend- Pros mentioned:Overall performance
C+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First fridge came with damage and did not work. Had to wait 3 more week. Current bespoke fridge is amazing. Service by bestbuy left me uneasy.
I would recommend this to a friend Best fridge ever!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new fridge!!! The auto fill pitcher is awesome!
I would recommend this to a friendFridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge it has been the best purchase ever!
I would recommend this to a friendI love my Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service TJ was awesome explaining the features
I would recommend this to a friendBespoke - Nice with one drawback - Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, we really like the refrigerator. I've had it for 1 year now, however, the center drawer literally cracked on one side of the drop-in container, and a few days ago the other side cracked. It's still under warranty, however, it's the same types of problems Samsung has had for about the last 10 years. While their designs and features have improved, the quality, eh, not so much. My previous Samsung was crap and while I swore off the manufacturer for appliances, we really like the Bespoke price and functionality.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would love to speak with you about the damage to your refrigerator and determine how we can help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145998003 to help our team pull up your information when you message us.
Have a great day.
^Aloe
Don’t have my refrigerator yet and paying for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have my item yet. The first one that i received was damage. And they keep sending the same one everytime they have have to replace the old one. I am tired to be sending the same refrigerator back and have not got mine yet. And the worst thing is that I have to start paying for the refrigerator even I don’t have it. I have being communicating with Best Buy, customer service of the card, citi bank and they dont resolve nothing. Especially the citi bank people are the most bad customer service ever.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Ice production
MEL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a neat fridge. Enjoying the options, small and large ice cubes, easy use of space with French doors.
I would recommend this to a friend Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge!! Color didn’t go with our kitchen though
I would recommend this to a friend- Pros mentioned:Design
Look great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great have yet to see how well it performs will update later
I would recommend this to a friend DO NOT BUY!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally had refrigerator for 1 yr and 2 month and neither fridge or freezer work. You figure a fridge would last longer than a yr. And of course manufacture warranty is only for 1 yr. What a joke. Save your money and buy a different brand. Unless you don’t mind not having a refrigerator for days until a technician gets back with you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Your frustrations with the fridge are valid. Allow us to extend our assistance.
It would be awesome if you could tell us more about the refrigerator so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147001128, to help our team pull up your information.
Have a great day!
^Chrystel
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator... Goes well with my home decor.
I would recommend this to a friendHorrendous in every way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our experience in purchasing and getting this delivered was horrendous. The delivery was over two months late, then it didn’t fit. We finally had to pay for a 3rd party contractor to make it fit. After all that the controls don’t work…Never ever buy an appliance from Best Buy!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ear Valued Best Buy Client,
Thank you for informing us of your overall experience with the delivery of your Samsung refrigerator.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Great accent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. I purchased multiple of these for commercial office space and everyone makes comments on how nice they are. Very spacious, great lighting, and like that the doors fully swing open...just keep that in mind for your space planning
I would recommend this to a friend