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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, elegant design, and leak-free water dispenser. They also appreciate its excellent capacity, useful features, and ample space, finding it a perfect size for families. A few customers, however, have noted occasional issues with connectivity and the finish showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 761 reviews
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Awesome fridge! Def recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lots of space and options. Amazing features! Def recommend. Maybe needs a finger print cloth but it’s still great!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Good Refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Refrigerator & family hub. My kids playing, draw some pictures. Also this refrigerator have lots of space & ice making & keeping extra please.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best fridge ever. Don’t fear no ice dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best refrigerator I’ve owned. For those of you like me that are/were afraid of not having the water ice dispenser fear not. The built in water pitcher is the best thing in the world and the ice is easily accessible and much faster than waiting for the stupid motor to turn and put out ice. The screen is fun for the entire family

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Beautiful, but wouldn’t buy again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start off with, it’s beautiful. But that’s about where it ends for me. We bought this to replace our old unit after the ice maker broke, again. We have a household of 5 people. The ice maker: it is sloooow to make ice. It cannot keep up with what I consider minimal use. I’m not even back to my regular workout routine yet. Every night both ice trays are left empty. We have to make ice in silicone trays on the side to keep up. Scooping ice out, moving what little ice is in the back to the front and trying to fiddle with the tray to put the scooper back gets old real fast too. In our house we’ll never get enough to fill a small cooler for drinks for an outing with this fridge like our old one(s). Water dispenser/ beverage center: it looks pretty. The water pitcher is awesome. The regular water dispenser is also very slow compared to other units. It takes what feels like twice the time to fill a water bottle compared to our old unit. While waiting to fill a bottle or large cup, you’re letting a bunch of cold air out. The beverage center, it needs to be either a tad deeper or shallower. It doesn’t hold/stack regular 12oz drinks in a nice order. It should also be a tad shorter, as trying to lift a drink out can be awkward. Shelves: because of the adjustable temp middle section, the shelves in the fridge are short. There is a section in the front that lifts up to for taller items, but that kills the space behind it and it’s not very big. I think it should’ve been a whole depth shelf that can be lifted/removed if wanted. It’s just not good usable space with little to no adjustment available. Freezer: small shelf on top works good (except for the ice scooper tray thing). The rest of the freezer should of had adjustable dividers. It just turned into a big unorganized pit of stuff. Want something on the bottom? Good luck! Infotainment screen: it’s cool, it’s pretty. It’s also slow and laggy. You can’t add any external apps (YouTube, which I could use in the kitchen). I haven’t dug into it too much more, but haven’t found a way to add our own recipes. Pandora is cool, but it’s way more moves to get to your own stations then it should be. For some reason Amazon music won’t work properly. Over all we get much less use out of it then we expected. Also read the instructions! With a glass infotainment center in a kitchen, they say to only use a dry rag to clean it or you risk damaging the electronics. I’ll leave your imagination up to that one. Best Buy/delivery: Delivery team was awesome. But make sure it will fit with the doors on. For some reason they said I would loose my Best Buy warranty if the doors were removed because of the screen and electronics. I had to remove my pantry door, they removed the freezer doors, opened the regular doors and worked some magic with the dolly and we were able to squeeze it in to my kitchen. Overall I regret this purchase and would of picked a different unit for my household. If you have a smaller household maybe it would work better for you then me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your review of your overall experience with this Samsung refrigerator, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      The link below contains information on what to do with the water dispenser issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      For reference, I've also included a link for tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/

      For other concerns, please contact us via our Support Channels below to speak with a live representative.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144961912) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Stepping up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month with the new fridge, very spacious and functional, the screen is a nice to have not a need to have. So far vwry satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i had ordered from here sooner. Got it within a week and installed. So glad it has 2 size ice cubes and everything i could ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Bespoke refrigerator. We have plenty of space and love the intelligence that comes with it. If anyone is considering a new refrigerator purchase, you should think about buying a Samsung Bespoke.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. I recommend this to everyone. Perfect design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I've owned .. tons of room, interactive display with more than enough features. Beverage center and center drawer are a game changer

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Fridge but do your Research!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The only thing you need to research is compatibility with other smart home devices. That responsibility fell on me and I dropped the ball. For the moment, it can only connect with things that are Samsung friendly, but not others. For example. I have ADT security and their technology can’t connect to my fridge. Same thing with my thermostat. So just do your research.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Very satisfying experience

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best investment so far, I have been researching and comparing brands I found that this model is one of the best in the market. Very spacious and full of gadgets. Samsung has perfected this model. Very happy with the purchase and the delivery. I recommend it to anyone looking for brand quality and luxury. T

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    What a great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator! Efficient space usage both in item size, as well as interior configuration. Touch screen apps are entertaining and easy to use. Beverage Center and ice production are flawless. We highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator! Love the look of it. The beverage center concept is amazing. Love the flex drawer as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING FRIDGE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Fridge with great storage and keeps it cold. The Hub is useful

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Sansung hub fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge on the market, very fast, amazing scrern and keeps the food fresh longer. The ice maker is great! I am so happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It has all the fearures and space that we needed! Strongly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we ever have! With its high tech smart hub, storage capacity, 4 door with drinks counter and wine flex with dual icemaker its been very nice. The smart hub i can customize a lots of things with its app. I have the option to change its door cover colors if needed. No regrets of me buying this and its all worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and beautiful easy to clean and love the ice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this French door fridge. It has ample space and the interior watch dispenser is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this refrigerator!! The two different ice styles and portions are perfect. The little beverage center is so fun! We have loved making different flavored water with tea bags and fresh fruit. Best thing… we lost power for over 10 hours and it kept our ice and our the food stayed fresh!!!

    I would recommend this to a friend