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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, elegant design, and leak-free water dispenser. They also appreciate its excellent capacity, useful features, and ample space, finding it a perfect size for families. A few customers, however, have noted occasional issues with connectivity and the finish showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 761 reviews
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amount of space and so many cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GOOD BRAND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator is spacious, modern, quiet motor, clear water and clean ice.capacity. GOOD BRAND QUALITY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Its spacious works amazingly and now i want to upgrade everything samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Family Hub refrigerator so far, it has been less then a week. I have had Sub-Zero refrigerators in the past and yes a different level.....high end, but I just love the looks of this Samsung and the Family Hub makes me so happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the look the ice maker and the Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great!! Ample space, looks good, have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Fridge is nice. Family Hub is pretty useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself I like very much. The ice-maker and water pitcher are really nice. Good size so I have plenty of space. Love the Easy access door. Love the flex drawer. I wish I hadn't gone the extra for the Family Hub because that really is blah. It has a few pre-installed apps and that's it. You can't download more apps. The installed apps aren't useful to me AT ALL so really the only thing I use on it is the clock. It doesn't work with Amazon Prime Video which really is the main reason I wanted it. I would have returned the fridge for one without the family hub, but Best Buy is out of stock on all the other fridges I like.. and I don't hate the fridge... just wish I hadn't gone the extra for the family hub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Large interactive fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. But it is large. The only issue is that there seems to be limited space with the shelves which may require a replanning of where to place items. The tablet screen works great and has a ton of options. We have our security cameras feeding into the screen as well. When the door is open alert goes off it sends to our samsung tv and phones as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The options are great and look is sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    WONDERFUL IDEA WITH BAD EXECUTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched and searched for this refrigerator and was super obsessed with getting all the options i was looking for, for over 2 months. Finally I got and now.... Hmmm is how I feel. I cant get the colors for it that i want because alot of colors are on backorder but the color i really want is just listed as "Not Available" Then comes the fridge... the pitcher in the beverage center, the lid falls off when pouring it all the time and then there is the Freezer.... The door constantly wants to close, you put about 3 items in it and it starts playing the shut the door music which gets annoying when you are trying to put all your groceries in it. Then the size/setup sucks and does not hold much and its hard to find food you know you put in it. All around i dont think i would recommend it, I got it because I wanted the color combo that is not available which sucks, it constantly has to be reconnected to my wifi and the camera sucks honestly it does not see a majority of the items you have in the fridge and it does not recognize what almost any/everything thats in the frige. It thinks butter is bread, it thinks pasta sauce jar is mayo, and peanut butter is mustard for examples. Overall FAIL to be honest.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure you get the best value for your money, JamieB. We'll be delighted to help!

      We know that your fridge is critical to your family's diet. And the larger your family, the more food you will need. You probably don't think about it much, but where you place food in the fridge can affect how long it lasts. Use these tips to organize your fridge and keep your food fresh.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      A refrigerator is always quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check the resources below for more information.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      What noises a refrigerator makes and why:
      https://www.youtube.com/watch?v=cain2xjBCQE

      You may also check pages 70-71 for more information about your refrigerator's usual sounds.
      https://downloadcenter.samsung.com/content/UM/202212/20221216131850999/FDR_RF8000B_F-hub_DA68-04402F-01_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145700772) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Beauty & Function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful with high-end features that are sure to please

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart refrigerator does it all. I love the beverage center and the fact you can connect Alexa and Ring to it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Everything about it doors alot of space and ice perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! So easy to use, love that it helps me figure out meals, keep track of what I have in the fridge, and love that it has so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bigger than I had anticipated. The features are more advanced than some other devices I have in my house. The water pitcher refilling on its own is my mom’s favorite feature. I also love the family hub to order instacart right on the fridge. Is it necessary? Probably not, but apparently, I need that now. It's high tech, easy to use, and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new refrigerator and I do too it's just a great buy. Never thought we would enjoy something as much as this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator as a gift for our daughter and son-in-law. It wasn't in stock and had to be order, so it hasn't yet been installed. However, we chose the Samsung Bespoke French Door with Family Hub because we have this refrigerator in stainless steel in our own home and love it! Plus, Best Buy does a super job with the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loved the item we will buy it over and over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with so much space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,beautiful and easy to operate. I love the digital experience and my kids gets to watch youtube on it. Spacious and i love the ice tray.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glossy black. Very elegant and functional

    I would recommend this to a friend