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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, elegant design, and leak-free water dispenser. They also appreciate its excellent capacity, useful features, and ample space, finding it a perfect size for families. A few customers, however, have noted occasional issues with connectivity and the finish showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 761 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this refrigerator. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… more space excellent ice makers and super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and very much recommended. Very stylish, I got mat black and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent, beautiful and a very good decision to have bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I never expected such features in a refrigerator. I love using the Family Hub. I liked how it tells me what is expiring and when—and suggests recipes from the food items inside. I love it and will recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and ice makers are so nice! I have had it a month great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and high quality refrigerator. I came to store first (Galleria Store in Houston, TX), and looked at the model on a display. The consultant described every function and he answered all my questions. No pushy sales, but very professional explanation. It is not often nowadays to find a great consultant at store who knows what he/she sells. I hope the store management can encourage the employee (Liam B.).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. Works well and I really like the flex zone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it has all the features that I wanted and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I just got it about thirty hours do I need to spend a little time with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice features and cools great. Worth the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is gorgeous and has numerous features!! Blew my expectations out of the water. Only issue I had here was that I ordered the fridge to be installed and delivered to my house. Best Buy was supposed to come last week and canceled within an hour time of scheduled delivery. We spent new years without any food in our fridge. They ended up rescheduling the delivery and install the following week. The day of install they deliver the refrigerator as planned, although the installers had no respect and just overall rude to my mother. They refused to install the refrigerator as I paid extra for it to be installed and when it came time they said that the main water needed to be shut off. I tried explaining to the installers that the main water line was off and they wouldn’t have had an issue. They still refused to install the water line to the refrigerator. Now I have the new refrigerator where I can’t even use the water filtration system nor can I use the ice dispenser. Overall I’m in love with the product, but the service Best Buy provided was poor and uncommunicative.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price, i really enjoy using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great so far, will update review as time goes by.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice refrigerator. It has all the features we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice extra refrigerator Great for garage Spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. My salesperson was the best also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, has everything u can think of we are glad we chose this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great samsung bespoke french refrigerstor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage space. looks great in the kitchen. ice machine works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridgy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge! Spacious and fits perfect in our home!

    I would recommend this to a friend