Customer Ratings & Reviews
- Model:
- RF29BB8900QKAA
- SKU:
- 6584398
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the product's overall performance, elegant design, and leak-free water dispenser. They also appreciate its excellent capacity, useful features, and ample space, finding it a perfect size for families. A few customers, however, have noted occasional issues with connectivity and the finish showing fingerprints.
This summary was generated by AI based on customer reviews.
Cheap parts
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator, but in 4 months the water filter needed to be changed. Think that’s kinda ridiculous with the fridge being brand new still.
I would recommend this to a friend- Pros mentioned:Design
Huge n smart n excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to home. Inside and outside the look n finishing is awesome. Best design so far
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, radio and screen works great most importantly my family loves it
I would recommend this to a friend Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile and moden to suit any kitchen. The touch screen display is very responsive and offers plenty of features. I especially like that the shopping list and inside view of the frodge can be looked at from the grocery store via the app during impromptu shopping trips.
I would recommend this to a friendIce maker improvement still needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it except the ice maker never makes enough ice to fill up container
No, I would not recommend this to a friendBrand response from Samsung
Posted .TashaR, we want you to enjoy a cold drink. Let us help you with this.
Below is a link to help you diagnose if your ice maker is not making enough ice. Please click on the embedded word and watch the video included.
Ice maker is not workinghttps://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147264976) to help our team pull up your information.
Have a great day.
^Camille
Good Fridge, Poor Installation Pros.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is actually pretty good. Though it does have a few odd quirks that others have pointed out like the fact that it doesn't always recognize the right food that is put in (especially if you eat a lot of ethnic or unusual items). This review is more about the best buy installers who left gouges in my front door and scratches on the wood floor. I really was not impressed with the lack of care shown by the Best Buy pros. That hasn't been my usual experience with them and was really disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289available 24 hours a day for feedback regarding the delivery/install team
Reference Number: 1144775348
Have a great day.
^Charles
Beware of excellent open box condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box in excellent condition when we showed up the unit was severly damaged, the store did exchange it for another one after a massive attitude from the manager but when we got home the second unit had misisng & incorrect parts, water pitcher & ice maker does not make ice, wrong feeezer drawers that do not fit. Best buy refuses to refund me the difference from excellent to fair condition open box
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how it feels to be misled about your purchase. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other issues you may have.
If your fridge's ice maker isn't producing any ice, click the link and follow the hyperlinks to watch the embedded video for helpful tips.
The ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Have a great day.
-John
- Pros mentioned:Water dispenser
Bespoke refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator I love the ice maker and the family hub
I would recommend this to a friend - Pros mentioned:Overall performance
Best fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best fridge. All my family coming like very much..
I would recommend this to a friend Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Spacious, convenient and looks great.
I would recommend this to a friend- Pros mentioned:Features
Frig Level Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the cool features. I'm discovering new things everyday.
I would recommend this to a friend Samsung Bespoke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left door of the refrigerator doesn't close properly
I would recommend this to a friend- Pros mentioned:Design
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator. It matches w my kitchen surroundings.
I would recommend this to a friend No panel refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for a month and still do not have the panels promised. Samsung now tells me that the scheduled delivery date of May 19 (over two months from now) will not be met with no indication when they will send the panels. Do not buy this refrigerator unless you like the no panel, "industrial" look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Fridge did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was broken and we now have to wait for a replacement
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand how you may be feeling. We want to speak with you directly to provide better support for replacing your refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146084131) to help our team pull up your information when you message us.
Have a great day.
-John
Mr williams. Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is leaking need someone to pickup and was given an appointment for appliance with leak unsatisfactory very very unhappy customer
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarrylW, we understand how you feel dealing with the leaks from your fridge. Let us assist.
Below is a link to help you diagnose the leak from your fridge. Please choose from the options provided the one that matches the issue you have. Kindly click on the embedded word and watch the video if one prompts.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147840986) to help our team pull up your information.
Have a great day.
^Camille
kind of ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it is just does not have enough capacity but over all ok
I would recommend this to a friendBrand response from Samsung
Posted .Hi LuisA,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the shelves had more space and ways to configure them.
No, I would not recommend this to a friendCan't be fixed; not Samsung's problem?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the refrigerator is very nice. We debated getting the Family Hub, and decided it was worth the extra money for the whole family to add to the instacart list right in the kitchen. Unfortunately, the instacart app doesn't work. A tech came to my house and Samsung support told him it probably couldn't be fixed. I called Customer Care and they said it was a problem with the app not the refrigerator. Instacart said it wasn't the app, since it works on every other Samsung device in the house. The refrigerator in the store has the same problem if you take it out of demo mode. The review is based on the poor customer support for such an expensive product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment regarding the app that does not work, TeresaR. Let us help.
We suggest checking the link below for information on what to do when some Family Hub apps do not work.
Only some apps on Family Hub work:
https://www.samsung.com/us/support/troubleshooting/TSG01001820/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146901784) to help our team pull up your information when you message us.
Thank you.
-Angelica
Panels missing for the fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panels were hard to get and weren’t shipped by bestbuy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at 888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe