Customer Ratings & Reviews
- Model:
- RF29BB8900QKAA
- SKU:
- 6584398
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the product's overall performance, elegant design, and leak-free water dispenser. They also appreciate its excellent capacity, useful features, and ample space, finding it a perfect size for families. A few customers, however, have noted occasional issues with connectivity and the finish showing fingerprints.
This summary was generated by AI based on customer reviews.
No panels for refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this refrigerator without panels. Was told panels would only take a week or so to arrive. Had to return the refrigerator for one with panels. Panels through Samsung are not available....2.5 months and still waiting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Terrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid anything Samsung, it will break down after a year and then you end up buying something else, terrible
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the tv mirroring Geek squad doesn’t know how to fix
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy all of the features available with your fridge, JaneK!
This refrigerator can connect only with the Samsung Smart TV 6400 series or higher models released since 2015. To connect your TV, it must be a Samsung Smart TV from one of the following model ranges:
https://www.samsung.com/us/support/answer/ANS00049765/
After checking if it's compatible, here's the link to assist you in connecting your TV to your Family Hub refrigerator:
https://www.youtube.com/watch?v=UILsbxhCZvs
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145216784) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Never again will i use best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience has been the worst in my life! All having to do with delivery. I will use lowes from here on out! Save yourself the headache and goe with lowes they price match!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to hear about your experience purchasing one of the refrigerators.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
DON'T BUY THIS REFRIGERATOR OR ANYTHING SAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 months old and stopped working. They sent out a 3rd party company for diagnostics and they said it needs a new compressor. Excuse me but its not even 2 months old. The refrigerator was still functional at the time and now today the refrigerator isnt working and samsung thinks its cool to just not have a functional refrigerator to supply food for my family.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your refrigerator that stopped working within 2 months of owning it. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147357798) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung Bespoke Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, i celebrated my 1 year anniversary of my Samsung Bespoke refrigerator. It does not cool anymore, lost over 600 dollars in food and couldn't get a geek squad tech to determine the issue. Now i am trying to get Samsung to tell me when someone can look at this fridgerator. Big disappointment with Best Buy and Samsung. So far a loss an no rewards.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We are aware of the significance of having a functional fridge at home. We'd love to have this taken care of.
Here are steps to take if your is not cooling anymore. Please click the link and hyperlinks and watch the instructional video for tips.
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147479444, to help our team pull up your information when you message us.
Have a great day.
-John
Complaint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give any reviews as Best Buy delivery team failed to deliver this item not just once but for four consecutive times. Every time I called the Best Buy Management gave poor response and I had to cancel the order which was paid in full. It’s such a shame that local Best Buy sales personnel had no control over it once the sales is done. Everything has to go through by Best Buy corporate and that too customer paid the full amount had to follow through. Pathetic
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, GnanavelM.
Thank you for choosing Samsung for your fridge needs. We're saddened that you did not receive the product and had it canceled, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
To help you with your experience with Best Buy, please get in touch with the Best Buy Customer Service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a fridge from best buy and it arrived with a crack on the inner panel of the fridge itself. I got in contact with samsung and also best buy and was told it wont be taken care of and neither will a replacement or repair be issued.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Stay away from Samsung fridges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooling completely failed after 1 year. Service replaced the entire sealed system and that failed within a few weeks. Now scheduling my 4th service visit and just hoping to get my money back. Do you research on Samsung fridges. 70% of all fridge problems are with Samsung. If you have want your fridge to keep your food cold, look for another manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .This would also frustrate me if this happens to my refrigerator, and we'd love to help you with this, EricS.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
For added reference, I have shared this link to help with the refrigerator's cooling diagnosis. It also contains a YouTube video recommended for watching and hyperlinks, such as "Leveling the refrigerator" and "Recommended temperatures."
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you require further assistance, please feel free to get back to us as soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146583036, to help our team pull up your information.
Have a great day!
^Chrystel
Add more masurements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no information about open doors width. It takes around 4 extra inches from the displayed mas width with closed doors
I would recommend this to a friendBrand response from Samsung
Posted .Making sure you have the right measurements before ordering an appliance is really important, JulioC. Let's get the necessary information to ensure you have the exact refrigerator dimensions.
The link below will show you the dimensions of the Full Depth Refrigerator and Counter Depth refrigerator with the doors open.
Full Depth:
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/2102022/WillitFit_RF23BB8600_V2.pdf
Counter Depth:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/2102022/WillitFit_RF29BB8200_V2.pdf
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146472637) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Let's see how long this one last. Last one compressor died right as warranty expires.
I would recommend this to a friendGood but need additional information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pls be aware that panels are sold separately. Could have been better if we had an option to choose the panels while buying the main item itself.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a good but customer service bad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this matter, please contact the Samsung customer service department for us to be able to rectify your experience.
If any assistance is needed, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145427766) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
- Trisha -
Bespoke Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the colors that are selected and I like the fact that I can change the panels.
I would recommend this to a friendI love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever, i live the color i got it in orange and black.
I would recommend this to a friendSmall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small inside. Not enough room for taller items. Door space limited. It is pretty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Marcos.
Let us help you maximize the space in your refrigerator.
Please use the tips at this link to organize your fridge and keep your food fresh.
https://www.samsung.com/us/support/answer/ANS00084845/
You may also visit this link to learn more details on how to properly stock your Samsung refrigerator and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145804518) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Madly in Love!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest fridge ever…Luv so many things about it!!!
I would recommend this to a friendNightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a nightmare. I am living in my house without a fridge for 5 days now.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to hear about your experience with the refrigerator delivery.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Not a lot of ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it but it makes very little ice during the day
I would recommend this to a friendTerrible Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this fridge. We had it less than 2 weeks and it stopped cooling. Everything in it wenr bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how inconvenient it is to deal with a refrigerator not cooling correctly. Let us assist.
Below is a link to help you diagnose if your fridge stopped cooling. Please click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147242316) to help our team pull up your information.
Have a great day.
^Camille