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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-761 of 761 reviews
  • Rated 1 out of 5 stars

    Icemaker doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always problems witu the ice maker i woulent buy it again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lexie!

      Thank you for reaching out to us. I see you have some concerns with the Samsung - 29 cu. ft. Bespoke 4-Door French Door Refrigerator with Family Hub™ - Matte black steel. I sincerely apologize for the inconvenience if the ice maker is not working on your Samsung Refrigerator. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.

      Here is a link to "Ice Maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/.

      I also shared the link about the warranty information of your Samsung Refrigerator: https://www.samsung.com/us/support/service/warranty/RF29BB89008MAA.

      Your Samsung Refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:

      One (1) year parts and labor
      Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144674975

      Have a great day.

      Melardo Samsung