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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Design, Family hub

    Rated 5 out of 5 stars

    Best Purchase in 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been a great addition to our household! The look is very stylish and gives off a clean feel. My wife always using the Monitor when she’s in the kitchen to watch YouTube or the news. The feature I love most is the water jug/dispenser option. I’m happy with this purchase and would recommend it to everyone I know. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    The New Modern Appeal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! I had been eyeing the complete bespoke package for almost a year and finally made the purchase. I love the modern, sleek details each reveals. The fridge is awesome! It is very roomy and meets all my needs and more. It was a great addition to my now modern kitchen!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love the flex zone and the beverage door Look great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Still getting to use all the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very sleek and lots of functionality. Love the water jug always ready.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect and Modern fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! So beautiful and spacious. Love the ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review: I’ve only had this fridge a little while, but I’m really liking it. The look is super clean and modern, and it makes my kitchen feel upgraded instantly. There’s a ton of space inside seriously, I can finally fit groceries without playing Tetris. The Family Hub screen is actually pretty fun and useful. I can see what’s inside without opening the door, check recipes, leave notes, and even play music while I’m cooking. It’s one of those features you don’t think you need until you have it. The drawers open smoothly, and everything stays organized instead of getting lost in the back. It’s quiet, it’s roomy, and it just makes life a little easier. Really happy with it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BESPOKE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Bespoke Refrigerator from Best Buy, and we couldn't be happier with our choice! From the sleek, customizable design to the impressive functionality, this fridge has exceeded our expectations in every way. The option to personalize the panels to match our kitchen décor is a game changer— it adds such a modern, elegant touch to our home. The layout is incredibly thoughtful with ample storage space, and we love the flexibility of the adjustable shelves. The beverage center is a standout feature—easy access to chilled drinks and filtered water without cluttering the rest of the fridge. Plus, it's ultra-quiet and energy-efficient, which is a huge bonus. Our experience with Best Buy was also fantastic. The delivery team, Henry and his partner, were top-notch! They handled the installation with extreme care, smoothly swapping out the old fridge and assembling the new one without any issues. We couldn’t have asked for a better delivery service. All in all, the Bespoke Refrigerator is a stylish, high-performing appliance that has completely upgraded our kitchen, and the excellent service from Best Buy made it all the more satisfying. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    BESPOKE spoke to me, I am glad I listened!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. I was sad when my former refrigerator stopped working in July so I tried to get it fixed because it was a special color and I purchased all of my appliances the same color so when they could not repair the old one I was forced to purchase a new one. From July 2, 2024 until October 7, 2024 I was trying to find a refrigerator that would match or decide if I wanted to replace everything in my kitchen. This Refrigerator came in to the house and fit right in. I love the 2 different types of ice, the water pitcher and the fact that the beverage section is behind a door so that everyday stuff is not getting into the way. The fact that it has no handles makes it seamless and sleek. And it is WIFI capable. I can look into the refrigerator from my phone and see what's in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Smart features

    Rated 5 out of 5 stars

    Samsung - BESPOKE 29 cu. ft. 4-Door French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Takes a bit to get used to the frech door setup. The Family center is cool. You can set up a slideshow with your favorite pictures. Make a grocery list. Watch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! We love everything about it! The design is great, the space is great, it’s just the perfect fridge Look no further and buy it! Can’t speak on longevity of it, we have had it for only a month or so, but everything else A+!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! We love it! Incredible design, a lot of space, and sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched and reviewed a lot of refrigerators and finally decided on this one and so far I am happy with it. Besides being beautiful, it is functional. The four doors make a big difference, I love the convenient door-in-door for the water pitcher and dispenser and to quickly grab drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Family hub

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is so classy and it works amazing .my house hold loves it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke 29

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Investment Ever! Bought it for the wife and ended up liking it as much as her! Love the storage availability, design, and WiFi the most. Many other positive features to comment as well. Happy wife, Happy life!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Elegant fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great looking fridge with many nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dream refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the design. Waiting for the product delivery and installation. I wish it would be great fit for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bigger is better for our Bespoke refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with the 29 cubic foot refrigerator instead of the 23. No problem with the fit in our space. Matches our kitchen perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone rhinks im rich now lol everthing about the fridge is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. I recommend this to everyone. Perfect design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Back Samsung Bespoke 29 cu/ft Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Totally recommended. Design and functionality, the best.

    I would recommend this to a friend