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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    Great refrigerator no issues here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious love the family hub the kids love being able to hangout in the kitchen eat and watch their favorite shows . The beverage center is great and hidden . The ice maker with 2 sizes of ice is also a plus . The refrigerator looks sleek and love the look of it !!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Sleek fridge with surprising additional uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge a little over a month ago and it’s proven to be spacious and has some surprising uses. I have the family hub with the beverage center. It took me some time to understand some of the apps, but now I’m better versed in using the apps to adjust fridge settings. One feature that I really like is watching the weather channel on the hub screen during breakfast. The ice maker takes a day or two to produce a full tub of ice but afterwards, it keeps up. Overall the fridge is sleek and has several novel uses. I’ll update my review if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Efficiency and style!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best refrigerator we have ever owned. Not only is the functionality perfection, the Family Hub provides hours of entertainment! The beverage center was not a deal breaker for me, but now couldn’t imagine not having it! Water pitcher includes an insert to add fruit to make your favorite flavored water while dispenser remains available for others to use. Pitcher instantly refills. Two size options for ice is very convenient, especially with different mouth sizes on water bottles these days. I’d give this refrigerator a 10/10 and would 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Family hub

    Rated 5 out of 5 stars

    Best Purchase in 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been a great addition to our household! The look is very stylish and gives off a clean feel. My wife always using the Monitor when she’s in the kitchen to watch YouTube or the news. The feature I love most is the water jug/dispenser option. I’m happy with this purchase and would recommend it to everyone I know. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Family hub
    Cons mentioned:
    No handles

    Rated 5 out of 5 stars

    Awesome fridge. Expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Im glad i bought it. Large storage capacity even thought its only me, but more than enough for a family. Its sterdy and nicely built. Takes some getting used to no handles grabing from top and/or bottom takes some muscle memory. I got the black glass, collects fingerprints all day long, constantly cleaning minimally annoying. Family hub works great. Food identifier is a bit strange. It doesnt recognize my items and relabels them. Ive had this fridge about 2 to 3 weeks now. Highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome refrigerator. Have had it a few weeks and glad we decided on the larger size. Tons of space. And the family hub we are finding new ways to use every day.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart features

    Rated 5 out of 5 stars

    Picture fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fridge. It is very spacious and comfortable to take things out and it is very pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and all of the nice features. I love the family hub and ice maker with two types of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Work of art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not only beautiful but quite functional. Plenty of storage space and the indoor water pitcher and water station is perfect. I like that you dinner see the water or ice dispenser giving it a sleek look. The family hub is second to none. Glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Looks amazing in my place. Use to have just the four-door bespoke, but added the screen this time arouns, which is a nice perk.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much to love about the fridge and it just got delivered today. I love the family hub, the ability to choose a temperature for the middle drawer, and the hidden beverage center & automatic refill pitcher! I can’t leave 5 stars because the doors aren’t leveled and I have to wait for someone to come see how to fix it next week! Not sure if it’s a defect or what. I haven’t seen anyone else with this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love everything about it. My kids love drawing everyday on it.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Bespoke Fridge! Capacity is amazing and we LOVE having the family hub!!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and lots of features. Family hub is really useful and integrate with other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Bespoke Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , they have features that I was looking for . Family hub is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    You will appreciate this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty amazing! There is a lot of room in there. The drink "drawer" is pretty nice. The freezer bottom is spacious. We love the ice maker and water port...it keeps the ice drawers full and the water pitcher full as well! The Family Hub has some pretty cool options (music...yes, it has speakers, pictures, electronic shopping lists, apps, etc.) Glad we made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    Smart Bespoke 29 cu Samsung Regrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, with many excellent features such as ice maker, spacious frezzer, filtered water dispenser, screen for your house apps and refrigerator reminders. Definitely would recommend it. Only down side fridge door need to clean fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Great product with so much space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,beautiful and easy to operate. I love the digital experience and my kids gets to watch youtube on it. Spacious and i love the ice tray.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fridge of my dreams. I like that the water is inside the door like a water station and came with a water jar that filled by itself. It is very spacious, I am surprised that i have still space after filled with all my stuff. It is very easy for me to maintain it clean because the doors are like glass style. I like the small drawers for snacks, jam and cheese. We love the family hub and the camera inside is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Great Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. From the feont screen to the ice maker. The fridge is almost a full tablet with social apps like facebook and instagram that you can log in to, to ring. It is amazing. The ice are really solid cubes and the water center is great. The water jug is really elegant. This fridge is great.

    I would recommend this to a friend