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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 50 reviews
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    Great refrigerator no issues here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious love the family hub the kids love being able to hangout in the kitchen eat and watch their favorite shows . The beverage center is great and hidden . The ice maker with 2 sizes of ice is also a plus . The refrigerator looks sleek and love the look of it !!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Efficiency and style!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best refrigerator we have ever owned. Not only is the functionality perfection, the Family Hub provides hours of entertainment! The beverage center was not a deal breaker for me, but now couldn’t imagine not having it! Water pitcher includes an insert to add fruit to make your favorite flavored water while dispenser remains available for others to use. Pitcher instantly refills. Two size options for ice is very convenient, especially with different mouth sizes on water bottles these days. I’d give this refrigerator a 10/10 and would 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Smart features

    Rated 5 out of 5 stars

    Great fridge so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this refridgerator for a few months now and it has been a great appliance. Still working through figuring out the Samsung Family Hub smart features, of which there is no shortage. Ive connected my amazon and spotify accounts and plan to get a ring doorbell to connect as well. Also, love the dual ice maker and water pitcher feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Best decision!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve ever owned so far! It’s got so much space and really well designed to create the most space for a well organized fridge! And I love the ice it makes and the storage for my ice packs.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Being able to see inside is great. The fact that I can play a slide show of all my pics on the screen is awesome. Integrates with my Alexa. Has so many apps it’s gonna take me a long time to really find out how much it really can do. Finally having an ice maker that works! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent fridge!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge!!! This fridge has outperformed our 1 year old defunct LG craft ice fridge since day 1. It started making ice within hours and has some pretty cool features. 5 stars so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    You will appreciate this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty amazing! There is a lot of room in there. The drink "drawer" is pretty nice. The freezer bottom is spacious. We love the ice maker and water port...it keeps the ice drawers full and the water pitcher full as well! The Family Hub has some pretty cool options (music...yes, it has speakers, pictures, electronic shopping lists, apps, etc.) Glad we made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker, Spacious

    Rated 5 out of 5 stars

    Smart Bespoke 29 cu Samsung Regrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, with many excellent features such as ice maker, spacious frezzer, filtered water dispenser, screen for your house apps and refrigerator reminders. Definitely would recommend it. Only down side fridge door need to clean fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    BESPOKE spoke to me, I am glad I listened!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. I was sad when my former refrigerator stopped working in July so I tried to get it fixed because it was a special color and I purchased all of my appliances the same color so when they could not repair the old one I was forced to purchase a new one. From July 2, 2024 until October 7, 2024 I was trying to find a refrigerator that would match or decide if I wanted to replace everything in my kitchen. This Refrigerator came in to the house and fit right in. I love the 2 different types of ice, the water pitcher and the fact that the beverage section is behind a door so that everyday stuff is not getting into the way. The fact that it has no handles makes it seamless and sleek. And it is WIFI capable. I can look into the refrigerator from my phone and see what's in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful Fridge i like the two different types of ice and the automatic water fillerThe screen is amazing I always listen to music, this fridge has inside has good space, my family is very happy with the refrigerator. ❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Great Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. From the feont screen to the ice maker. The fridge is almost a full tablet with social apps like facebook and instagram that you can log in to, to ring. It is amazing. The ice are really solid cubes and the water center is great. The water jug is really elegant. This fridge is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Smart features

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love e item It does the job Make a lot of ice Cools down and let’s you know if more contents are needed inside Storage is massive Quality is awesome look and functionality is top notch I had about two gallons of water gashed out I freaked out but the issue was resolved. Other that it’s great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Smart features

    Rated 5 out of 5 stars

    Awesome, intelligent, does everything and more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a pile of other things moving into a new home early Dec. This thing is great. Amongst all the things you expect from a fridge (the diff kinds of ice is awesome), Music, alerts, lists, "intelligence" built in, this fridge surprises us almost every day with the things it does. Highly recommend thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    be Spoke refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have loved this refrigerator. No issues I love how you can watch you tube as you cook or see who is at your front door while your in the kitchen. I also love that Alexa is on it to ask any questions. I love the ice maker and water pitcher in the fridge probably one of the convenient things to me in it!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Good Refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Refrigerator & family hub. My kids playing, draw some pictures. Also this refrigerator have lots of space & ice making & keeping extra please.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Large se cell phone with drinks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice with a sizes. Good open spaces, drawers ashelug for all the kid food and yours.it is quite spacious but not too bis to fit in good sized kitchen, panels are interchangeable to cut your color choices. Ne screen allows internet access n the ability to view inside. Its like a very large cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Smart features

    Rated 5 out of 5 stars

    Best Fridge I Have EVER Owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multiple ice feature and all the cool features like being able to hook to my google doorbell! Also love the water pitcher and cup filler beinf behind a hidden door! Definitely recommend this fridge to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, my kids cant get enough of it, they really watch the TV or their iPad, always on he fridge screen. Its spacious, love the ice maker and its sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    My Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!! Big enough for our big family. We love the ice maker along with water pitcher. The screen is amazing as well!!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge and the technology is amazing. Two kinds of ice is a great touch.

    I would recommend this to a friend