Customer Ratings & Reviews
- Model:
- RF29BB8900ACAA
- SKU:
- 6493517
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpaciousCons mentioned:Missing parts
Fridge is everything… Panels be warned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! Love all the features it has. A lot of space for what we need. My only complaint and warning is the panels. Still don’t have them after numerous calls to Best Buy. No one seems to have an answer besides these panels have been giving us issues.
I would recommend this to a friend - Cons mentioned:Missing parts
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Best purchase done. Only thing was confusing was that it doesn’t specify that it does not come with the panels. I had to purchase separately.
I would recommend this to a friend - Cons mentioned:Missing parts
Dont get help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought Samsung refrigerator since 6month ago they delivered yesterday. Every part is missing. I went best buy and call Samsung department no one help me out .. I need some help any one knew. Spent 10k for Samsung packs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Hari.
We'd love to talk to you more about your refrigerator and see how we can help you more effectively.
You may contact us via our support channels below to speak with a live representative for more assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1145273671) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Cons mentioned:Missing parts
No panel refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for a month and still do not have the panels promised. Samsung now tells me that the scheduled delivery date of May 19 (over two months from now) will not be met with no indication when they will send the panels. Do not buy this refrigerator unless you like the no panel, "industrial" look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Missing parts
No panels for refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this refrigerator without panels. Was told panels would only take a week or so to arrive. Had to return the refrigerator for one with panels. Panels through Samsung are not available....2.5 months and still waiting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa