Customer Ratings & Reviews
- Model:
- RF29BB890012AA
- SKU:
- 6553162
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub's spacious interior, smart features, and sleek design. They particularly appreciate the Family Hub, which offers entertainment and organizational tools, as well as the dual ice maker and water pitcher. While some customers wished for a larger screen and received missing parts, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our fridge. So big and full of space inside.
I would recommend this to a friendIce maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had a fridge for a week and it still hasn't felled up with ice yet.. is that normal?
No, I would not recommend this to a friendBest Fridge I have gotten
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beautiful. It has lots of space and evrything i was looking for. This was for sure best purchase i have made.
I would recommend this to a friendGood product but poor supply chain
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and the installers are top professionals that come to do installations, very impressed with that more than the product itself. But getting the panels was a nightmare.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Samsung bespoke frudge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice modem and high tech fridge with great features.
I would recommend this to a friendNew Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t gotten it yet, but the reviews look promising.
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fried very nice””””””””””””””””””””””””””””””
I would recommend this to a friend- Pros mentioned:Design
Best fridge to date
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like we thought. Very modern and very cool with the interactive family hub! Also love that u can just change out colors if u want. Wish it made more bug ice as it makes 2 sizes.
I would recommend this to a friend The pitcher is indispensable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! The auto fill pitcher is so convenient. Such a surprise to find myself using it about 5 times a day for drinking, watering plants, water for dogs, water for the coffee pot. Genius feature. The computer panel is a little silly sometimes. It tries very valiantly but futilely to guess what the objects in your fridge are based on the camera footage. It recommends recipes with a shaky sense of what human food is like. (E.g. Burger with mayonnaise? For breakfast!?)
I would recommend this to a friendCheap parts
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator, but in 4 months the water filter needed to be changed. Think that’s kinda ridiculous with the fridge being brand new still.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is so nice and spacious you don’t need nothing else you find everything what you need in this refrigerator
I would recommend this to a friendIce maker improvement still needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it except the ice maker never makes enough ice to fill up container
No, I would not recommend this to a friendBrand response from Samsung
Posted .TashaR, we want you to enjoy a cold drink. Let us help you with this.
Below is a link to help you diagnose if your ice maker is not making enough ice. Please click on the embedded word and watch the video included.
Ice maker is not workinghttps://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147264976) to help our team pull up your information.
Have a great day.
^Camille
Much improved over last model we bought 10 years a
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solves all the color issues since you can order new panels, also solves the ice issues, now in the freezer. Ice in two selectable forms. Family Hub much improved, and linked to the web. You can choose to make the hub invisible if you like. You can choose a painting you like, or mirror TV from a device. GLASS, love the glass, so over stainless.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, radio and screen works great most importantly my family loves it
I would recommend this to a friendMr williams. Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is leaking need someone to pickup and was given an appointment for appliance with leak unsatisfactory very very unhappy customer
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarrylW, we understand how you feel dealing with the leaks from your fridge. Let us assist.
Below is a link to help you diagnose the leak from your fridge. Please choose from the options provided the one that matches the issue you have. Kindly click on the embedded word and watch the video if one prompts.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147840986) to help our team pull up your information.
Have a great day.
^Camille
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family loves this fridge so much. We got the full depth and not countertops and it is so great and roomy. We also got the integrated computer as well as the beverage center and we love the beverage center. The computer does much more than we need at the moment… But I’m sure we will utilize all of it.
I would recommend this to a friendHappy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile and moden to suit any kitchen. The touch screen display is very responsive and offers plenty of features. I especially like that the shopping list and inside view of the frodge can be looked at from the grocery store via the app during impromptu shopping trips.
I would recommend this to a friendGood Fridge, Poor Installation Pros.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is actually pretty good. Though it does have a few odd quirks that others have pointed out like the fact that it doesn't always recognize the right food that is put in (especially if you eat a lot of ethnic or unusual items). This review is more about the best buy installers who left gouges in my front door and scratches on the wood floor. I really was not impressed with the lack of care shown by the Best Buy pros. That hasn't been my usual experience with them and was really disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289available 24 hours a day for feedback regarding the delivery/install team
Reference Number: 1144775348
Have a great day.
^Charles
Works amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Aesthetically pleasing, works amazing has great storage.
I would recommend this to a friendRecommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, elegant looks, water pitcher with diffuser is a plus.
I would recommend this to a friend