Customer Ratings & Reviews
- Model:
- NK30CB600W33AA
- SKU:
- 11811245
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Best buy canceled my order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this in November. Was told in December it would be delivered by January 27. February was told that the delivery date was pending. Received 246 email over next two weeks, being told it was out of stock. The person on the phone told me they would let me know when it was shipped to the store and I could pick it up. Received an email stating that the order was canceled and they would process a refund and if i still wanted it i would have to pre order it again and wait like 3-4 months to get in. It matchiles my stove. Not sure what to do cause it wont allow me to order it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
will take 8+ months to receive this item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you order this item, you won't be getting it for at least 8 months! We purchased it in December 2023, and the delivery date has already been rescheduled 8 times. We still have not gotten it yet, and we won't receive the product until July.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you are going through with your wall mount hood's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about its fulfillment and other options.
Have a great day.
-John