Customer Ratings & Reviews
- Model:
- NK30CB600W12AA
- SKU:
- 6529973
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the modern design of the 30" BESPOKE Smart Wall Mount Hood, with many describing it as sleek and beautiful. The quiet operation of the hood is also appreciated, with customers noting that it is effective and quiet.
This summary was generated by AI based on customer reviews.
Great hood for a great stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood goes pwrfect with my samsung gas stove. The built in light os extra bright and the different fan settings are perfect to clear all kinds of steam/smoke.
I would recommend this to a friendBroken package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product from Best Buy, but I was extremely disappointed when the delivery arrived with a severely damaged packaging box. this level of damage is unacceptable,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Free!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent recieved it yet but i got the deal where u purchase a stove and get it free keep an eye out for the app i always buy things on member price !
I would recommend this to a friendPending Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was included with stove top purchase. Have not received it, however based on my research it appears to an excellent product.
I would recommend this to a friendnice hood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the is nice hood, very nice and unique look with other bespoke appliances
I would recommend this to a friendStove hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking matches up with stove great. Good quality product
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overlook still modern and less noise and easy to leaning
I would recommend this to a friendBrand response from Samsung
Posted .Hi TienV,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality price and with much better store financing
I would recommend this to a friendREVIEW
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE CHIMNEY HOOD IF YOU PLAN TO VENT OUT OTHERWISE DO GO FOR IT
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-Ernest-
Samsung hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to have installed first then I can write review
I would recommend this to a friendSamsung hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On sale. came on time when it was delivered .
I would recommend this to a friendBAD PRODUCT AND CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range hood duct cover came defective. One part is supposed to be inserted into the other but it does not enter. Called customer within time frame (15 days) . They say that they are going to send another unit but THEY cancel the order. I called to reschedule but they dont want to do it now. We spend hours on the phone. Manager did not want to talk to us and CSR was not helping, she was trained to say "I understand" only but cero knowledge Very dissappointed with BestBuy. Samsung appliance looks cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.
Have a great day.
-Ernest-
Best buy canceled my order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this in November. Was told in December it would be delivered by January 27. February was told that the delivery date was pending. Received 246 email over next two weeks, being told it was out of stock. The person on the phone told me they would let me know when it was shipped to the store and I could pick it up. Received an email stating that the order was canceled and they would process a refund and if i still wanted it i would have to pre order it again and wait like 3-4 months to get in. It matchiles my stove. Not sure what to do cause it wont allow me to order it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Still havent received
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range hood along with a samsung range and dishwasher on 12/21/23 3 months later and still haven’t received the range hood. Bestbuy has told me to reschedule 3 times now. Earliest day for delivery is now 5/20/24. Now im stuck without a range hood in my newly remodeled kitchen. This is the last time I’ll be purchasing from best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We want you to have a better experience than this. To better assist you, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Have a great day!
Chrystel
will take 8+ months to receive this item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you order this item, you won't be getting it for at least 8 months! We purchased it in December 2023, and the delivery date has already been rescheduled 8 times. We still have not gotten it yet, and we won't receive the product until July.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you are going through with your wall mount hood's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about its fulfillment and other options.
Have a great day.
-John
